Personalised DVA Claims. Done Once, Done Right.

Australia's #1 Rated DVA Claims Specialists

Veterans First Consulting is Australia’s largest and highest-rated DVA advocacy group, fiercely loyal to every veteran’s best interests when pursuing DVA compensation claims.

Our team of ex-DVA experts have helped more than 9,000 veterans secure their full entitlements for service-related injuries and illnesses. Start your claim today.

Book a Free Consultation
9,000+

Veterans Helped

650+

5-Star Reviews

24hr

Callback Time

80+

Team of Experts

Our Services

We provide start-to-finish support for all things DVA so you never have to go it alone. Our specialists handle the entire claims process for you, providing peace of mind, regular updates and access to medical care while waiting. Reach out for expert assistance today.

View All Services

Initial Liability Claims

An initial liability claim is the first step to receiving compensation, treatment and ongoing support. Our experts help you gather all medical and legal documents required by DVA to accept liability for your injury or illness.

Find out more
Initial Liability Claims

Permanent Impairment Claims

Whether you're dealing with hearing loss, back injury, PTSD or other service-related conditions, we handle everything from the stringent eligibility checks to the complex forms so you get your full entitlements.

Find out more
Permanent Impairment Claims

Incapacity Claims

If your ability to work has been affected due to a service-related condition, we help you claim incapacity payments so you can focus on recovering or transitioning into suitable employment.

Find out more
Incapacity Claims

Veteran Payments

Our team helps to check your eligibility, apply for, and receive interim payments while your mental health claim is being assessed by DVA. This ensures you have access to financial support while waiting.

Find out more
Veteran Payments

Appeals and Veterans' Review Board

If you've received an unfavourable DVA decision, our team can assess your original submission and build a strong appeal case for the Veterans' Review Board and Administrative Review Tribunal.

Find out more
Appeals and Veterans' Review Board

Additional Services

  • Gold & White Card Applications
  • Eligible Young Person Payments
  • Claim Reassessments
  • Transport Claims
  • Reimbursement Claims
  • Household Services Claims
  • After-Claim Treatment & Rehabilitation
Find out more
Additional Services

ABOUT US

We are Australia’s leading independent DVA advocate team

We believe veterans deserve independent, unbiased and professional representation throughout the DVA claims process, to ensure they are fairly and accurately compensated.

Over the years, we’ve served thousands of current and former ADF members, helping veterans and their families achieve life-changing outcomes.

More About Us

OUR DIFFERENCE

Why Veterans Choose Us

We work to ensure every veteran receives the care, respect and entitlements they deserve. Discover why thousands of veterans across Australia trust us to fight for what they're owed.

Complete Case Management

From claim preparation to lodgement and outcome, we manage the full lifecycle of your case. All paperwork, appointments, and communication with DVA are handled by us so all the stress is taken off your shoulders.

Veteran Led, Ex-DVA Team

With many former DVA staff on our team, we bring encyclopaedic policy knowledge as well as firsthand experience of veterans' struggles with the DVA system. We manage everything from A to Z so you can focus on getting care and your recovery.

Done Once, Done Right

Too many veterans miss out on their rightful benefits due to incorrect applications. Our specialists handle your entire application with laser-sharp detail, no matter how complex, minimising delays and improving approval chances.

Zero Risk

Our no win, no fee guarantee means we charge zero upfront fees or hidden fees. You only pay a single lifetime fee covering all successful claims, capped at 7% + GST of your DVA compensation.

Access to Treatment

If you cannot afford the treatment you urgently need, we can connect you with DVA-approved healthcare providers and help you access medical care while your claim is being processed by DVA.

Regular Communication

No veteran is ever left in the dark for months about their claim. One of our core commitments is clear, regular updates so you always know what’s next, and that your case is being looked after every step of the way.

Compare with Other Solutions

Having been in your position, using unreliable advocacy, I know how hopeless and alone you feel. Let us support
and guide you through the legislation. We work for you.

– Kevin Chapman,
Veteran & Co-Founder
Two men wearing green Veterans First Consulting polo shirts standing on either side of a cake on a round table.

How It Works

We make the DVA claims process straightforward and stress-free by handling everything on your behalf, from the first conversation to after-claim support. Here's a step-by-step of how we help.

01

Understanding Your Situation

In your free initial consultation with us, we'll take the time to understand your service history, health conditions, and current circumstances. We explain the next steps and answer any questions you may have about the claims process.

02

Preparing Your Application

Our team builds your claim from the ground up, compiling all evidence from service records to medical reports. We ensure everything is thorough and accurately aligned with DVA requirements before lodging, so there are no errors or delays.

03

Tracking & Coordinating with DVA

Once we lodge your claim, we'll liaise with DVA for you on all matters. We check the progress of your case, respond to further requests, and keep you updated through it all. You won't be left guessing or wondering what's next.

04

Outcome Support & Next Steps

When DVA determines the outcome of your claim, we'll help you understand the decision and guide you on accessing treatment. We also provide support for further claims or appeals if needed, seeing your case through to its best possible result.

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Hear from Over 9,000 Veterans & Families

5 Stars

Great to deal with, very knowledgeable and helpful every step of the way.

Jock N
May 27, 2026
5 Stars

I am absolutley grateful for the team at Veterans First Consulting in their support through my DVA permanent impairment claim. The outcome I received reflected proper preparation and expert advocacy. If you're a veteran considering a DVA claim: don't go it alone. The expertise VFC provides is worth it.

Thomas F
May 22, 2026
5 Stars

Professional and caring, a great experience with all the members of the Veterans First team from start to finish. Highly recommend making contact.

Leslie E
May 19, 2026
5 Stars

Was very helpfull, they helped guide me through the confusing paper work and new the proccess well. I couldnt have done it with out them. Thank you to everyone in the VFC team.

Luke M
May 12, 2026
5 Stars

Veterans First offered a great advocate experience. Good communication during the entire process and taking the stress and hassle out of arranging appointments.

Levi B
May 6, 2026
5 Stars

I put off putting in my claims for a long time intimidated by the process doing it myself. I’m glad I made the decision to go with Veterans first. I have treatment plans for my conditions and a very generous payout thanks to the team.

M M
May 6, 2026
5 Stars

The best firm to do PI claims specifically for defence members active or inactive.

Dominique E
May 6, 2026
5 Stars

Veterans First were extremely helpful in putting together my claim and dealt with DVA on my behalf. They kept me in the loop at all times throughout the whole process. Thanks to Fiona, Kim and the team at Veterans First. I highly recommend.

Jale Q
May 5, 2026
5 Stars

Great service, no fuss from a very professional team. I got all my DVA stuff sorted that I jad been putting off, with a great result.

Duncan S
Apr 30, 2026
5 Stars

Was recommend to me from friend, i found Very helpful and very experienced, i would recommend to others.

Scott P
Apr 29, 2026
5 Stars

From the first phone call, they told me: "Personalised DVA claims. Done once. Done right." That stuck with me, and they backed it up the entire way through. They took something that could've been stressful and made it straightforward. And the result was nothing short of life changing. Highly recommended

DLC
Apr 21, 2026
5 Stars

Great service, great team. Provided good support throughout every step of the process.

nicholas d
Apr 21, 2026
5 Stars

VFC made the entire DVA process as simple and as stress free as you could ever want it. The consistent updates and explanation of what things mean took the uncertainty out of the process .They honestly hold clients interests as a priority.

Joel I
Apr 20, 2026
5 Stars

Five stars still isn’t enough for Veterans First, so professional to deal with and made something so daunting and overwhelming a smooth and simple process. The outcome I got I don’t think I would’ve been able to get on my own.

Derek D
Apr 20, 2026
5 Stars

I can’t recommend Veterans First Consulting highly enough. They submitted my claims to DVA and took care of organising all the required appointments. Their team was consistently supportive and made what could have been a stressful experience feel smooth and manageable.

Dean W
Apr 20, 2026
5 Stars

My experience with Veterans First Consulting has been superb. Had I not made the initial call then I would still be suffering with medical issues. Their knowledge of and experience in dealing with DVA is second to none and without their assistance and guidance I would not be in the position that I am today.

David Hazell
Apr 20, 2026
5 Stars

I had the absolute pleasure of dealing with the team at Veteran’s First. They made the whole process a breeze with no stress at all. The team were all extremely helpful, friendly and professional. I’d highly recommend Veterans First to any Veteran thinking about going through with the DVA process.

Bryce C
Apr 19, 2026
5 Stars

The only reason I give Veterans First 5 stars is there isn't a higher option. They were incredible. They achieved an outcome I could not have gotten myself.Working with them was the best financial decision I have ever made. You don't need to deal with DVA directly. Well done team. From my family, thank you.

Joel H
Mar 25, 2026
5 Stars

Leaving the ADF is very daunting, especially if it is due to medical matters. Veterans First consulting were there to support me from the very first phone call. I would have never been able to navigate through all the doctor’s appointments and discharge obligations without their help.

Mike
Mar 24, 2026
5 Stars

They walked me through the whole initial liability process and all conditions were accepted. During the permanent impairment stage, the Veterans First team were easy to talk to and I received maximum compensation. I was particularly impressed that when I asked to speak to the Director he called me within a few hours.

Heath W
Mar 21, 2026
5 Stars

Couldn’t recommend them enough. Any veterans out there that need to put claims in without dealing with dva direct this is the place to go.

Michael W
Mar 6, 2026
5 Stars

Veterans First Consulting were very helpful, supportive and professional making the process very smooth.

Louise B
Mar 6, 2026
5 Stars

Veteran First provided outstanding service. The team was professional, friendly, and always willing to help. Communication was clear and timely, and I felt respected and supported throughout. I highly recommend them to any veteran looking for reliable and genuine support.

Mahesh K
Mar 6, 2026
5 Stars

Very happy dealing with VFC. They took the dramas out of the DVA paperwork and booked all required medical appointments. Had my own gp out of his depth with DVA paperwork and when he left the practice I changed to VFC and was very happy with the communication and outcome.

J w
Feb 2, 2026
5 Stars

These guys are life savers, couldn't have done it without them. Top tier service

Tyler F
Feb 1, 2026
5 Stars

The team made the whole process super simple and hassle free. I got a geat result and it was very much worth the fee.

Tom R
Jan 30, 2026
5 Stars

Great to deal with, very knowledgeable and helpful every step of the way.

Jock N
Jock N
May 27, 2026
5 Stars

I am absolutley grateful for the team at Veterans First Consulting in their support through my DVA permanent impairment claim. The outcome I received reflected proper preparation and expert advocacy. If you're a veteran considering a DVA claim: don't go it alone. The expertise VFC provides is worth it.

Thomas F
Thomas F
May 22, 2026
5 Stars

Professional and caring, a great experience with all the members of the Veterans First team from start to finish. Highly recommend making contact.

Leslie E
Leslie E
May 19, 2026
5 Stars

Was very helpfull, they helped guide me through the confusing paper work and new the proccess well. I couldnt have done it with out them. Thank you to everyone in the VFC team.

Luke M
Luke M
May 12, 2026
5 Stars

Veterans First offered a great advocate experience. Good communication during the entire process and taking the stress and hassle out of arranging appointments.

Levi B
Levi B
May 6, 2026
5 Stars

I put off putting in my claims for a long time intimidated by the process doing it myself. I’m glad I made the decision to go with Veterans first. I have treatment plans for my conditions and a very generous payout thanks to the team.

M M
M M
May 6, 2026
5 Stars

The best firm to do PI claims specifically for defence members active or inactive.

Dominique E
Dominique E
May 6, 2026
5 Stars

Veterans First were extremely helpful in putting together my claim and dealt with DVA on my behalf. They kept me in the loop at all times throughout the whole process. Thanks to Fiona, Kim and the team at Veterans First. I highly recommend.

Jale Q
Jale Q
May 5, 2026
5 Stars

Great service, no fuss from a very professional team. I got all my DVA stuff sorted that I jad been putting off, with a great result.

Duncan S
Duncan S
Apr 30, 2026
5 Stars

Was recommend to me from friend, i found Very helpful and very experienced, i would recommend to others.

Scott P
Scott P
Apr 29, 2026
5 Stars

From the first phone call, they told me: "Personalised DVA claims. Done once. Done right." That stuck with me, and they backed it up the entire way through. They took something that could've been stressful and made it straightforward. And the result was nothing short of life changing. Highly recommended

DLC
DLC
Apr 21, 2026
5 Stars

Great service, great team. Provided good support throughout every step of the process.

nicholas d
nicholas d
Apr 21, 2026
5 Stars

VFC made the entire DVA process as simple and as stress free as you could ever want it. The consistent updates and explanation of what things mean took the uncertainty out of the process .They honestly hold clients interests as a priority.

Joel I
Joel I
Apr 20, 2026
5 Stars

Five stars still isn’t enough for Veterans First, so professional to deal with and made something so daunting and overwhelming a smooth and simple process. The outcome I got I don’t think I would’ve been able to get on my own.

Derek D
Derek D
Apr 20, 2026
5 Stars

I can’t recommend Veterans First Consulting highly enough. They submitted my claims to DVA and took care of organising all the required appointments. Their team was consistently supportive and made what could have been a stressful experience feel smooth and manageable.

Dean W
Dean W
Apr 20, 2026
5 Stars

My experience with Veterans First Consulting has been superb. Had I not made the initial call then I would still be suffering with medical issues. Their knowledge of and experience in dealing with DVA is second to none and without their assistance and guidance I would not be in the position that I am today.

David Hazell
David Hazell
Apr 20, 2026
5 Stars

I had the absolute pleasure of dealing with the team at Veteran’s First. They made the whole process a breeze with no stress at all. The team were all extremely helpful, friendly and professional. I’d highly recommend Veterans First to any Veteran thinking about going through with the DVA process.

Bryce C
Bryce C
Apr 19, 2026
5 Stars

The only reason I give Veterans First 5 stars is there isn't a higher option. They were incredible. They achieved an outcome I could not have gotten myself.Working with them was the best financial decision I have ever made. You don't need to deal with DVA directly. Well done team. From my family, thank you.

Joel H
Joel H
Mar 25, 2026
5 Stars

Leaving the ADF is very daunting, especially if it is due to medical matters. Veterans First consulting were there to support me from the very first phone call. I would have never been able to navigate through all the doctor’s appointments and discharge obligations without their help.

Mike
Mike
Mar 24, 2026
5 Stars

They walked me through the whole initial liability process and all conditions were accepted. During the permanent impairment stage, the Veterans First team were easy to talk to and I received maximum compensation. I was particularly impressed that when I asked to speak to the Director he called me within a few hours.

Heath W
Heath W
Mar 21, 2026
5 Stars

Couldn’t recommend them enough. Any veterans out there that need to put claims in without dealing with dva direct this is the place to go.

Michael W
Michael W
Mar 6, 2026
5 Stars

Veterans First Consulting were very helpful, supportive and professional making the process very smooth.

Louise B
Louise B
Mar 6, 2026
5 Stars

Veteran First provided outstanding service. The team was professional, friendly, and always willing to help. Communication was clear and timely, and I felt respected and supported throughout. I highly recommend them to any veteran looking for reliable and genuine support.

Mahesh K
Mahesh K
Mar 6, 2026
5 Stars

Very happy dealing with VFC. They took the dramas out of the DVA paperwork and booked all required medical appointments. Had my own gp out of his depth with DVA paperwork and when he left the practice I changed to VFC and was very happy with the communication and outcome.

J w
J w
Feb 2, 2026
5 Stars

These guys are life savers, couldn't have done it without them. Top tier service

Tyler F
Tyler F
Feb 1, 2026
5 Stars

The team made the whole process super simple and hassle free. I got a geat result and it was very much worth the fee.

Tom R
Tom R
Jan 30, 2026
Read More Testimonials

How We Give Back

At Veterans First Consulting we believe it’s not just about claims and compensation. We believe it’s about community and giving back to that community in a tangible way, whether through charities, events, or veterans just doing incredible things.

One of our top priorities is contributing to veteran initiatives that provide essential aid, housing support, mental health care, animal-assisted therapy and more. To us, these community programs are vital to continue to support.

Our impact
give back decorative emblem with heart

Helpful Tools & Resources

DVA Payout Calculator

Estimate your permanent impairment compensation and understand your entitlements.

Check your entitlements

Glossary of Terms

Learn about the terms used by DVA during the claims process, in clear and simple language.

Read DVA definitions

View All Resources

Browse our collection of useful information and tools for veterans, designed to give you clearer answers about the DVA claims process and your rightful benefits.

See more resources

START YOUR CLAIM

Book a Free Call

Join more than 9,000 veterans in getting the support they deserve. Leave us a note and our experts will be in touch shortly to discuss your new claim or claim reassessment.

Zero upfront fees – only pay for successful claims

9,000+ veterans served – we know what we're doing

Protected by our fee cap guarantee

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