Local Veterans Support: What Veterans and Their Families Can Access in Every State

An Australian veteran and his wife receiving DVA claim guidance together from a consultant.

Finding the proper local veterans support can feel overwhelming—especially when every state and territory has its own mix of services, hubs and referral systems. The options vary depending on where you live, making it hard to know what’s available or where to begin. The good news? This guide breaks down the local support options in each state and territory, so you can access the help you need with confidence.


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Veterans and family members arriving at a Veterans’ and Families’ Hub in Australia.

Veterans and Families Hubs: Nationwide Support Network

Veterans’ and Families’ Hubs offer access to services like mental health support, employment assistance, housing advice and social connection. Open to all veterans, current serving ADF members, Reservists and their families, these hubs provide a welcoming space and a reliable gateway to coordinated care.

More than just buildings, hubs are designed to connect people to the right services—linking DVA programs, Open Arms counselling, health providers, and community support.

Operational hubs

  • WA: Perth (Joondalup)

  • QLD: Townsville, Caboolture

  • SA: Adelaide

  • VIC: Wodonga

  • NSW: Nowra

  • NT: Darwin

  • TAS: Burnie

Planned hubs (operational by mid-2026)

  • QLD: Ipswich

  • NSW: Queanbeyan, Tweed/North Coast, Hunter Region, Hawkesbury Region

  • WA: Southwest Perth

  • SA: Northern Adelaide

  • VIC: Geelong/Surf Coast (with spoke sites in Torquay and Queenscliff)

Tasmania is also developing a “hub and spoke” model led by RSL Tasmania, with main hubs in Hobart and Launceston and spoke sites in RSL sub-branches across the state.

Australian veteran using a laptop to explore state-by-state support options on an interactive map.

Accessing Support by State or Territory

Every state and territory in Australia offers unique support pathways for veterans, families and current or former ADF members. From direct counselling through Open Arms to local advocacy via RSL and partner organisations, veterans can find trusted help wherever they live.

New South Wales (NSW)

  • Open Arms has offices in Sydney, Newcastle, Wagga Wagga and Lismore, offering free mental health care.

  • DVA support is available through GP referrals and online services.

  • Local community programs offer help with family support, youth mentoring and navigating claims.

Victoria (VIC)

  • Melbourne DVA office provides in-person claims support.

  • Open Arms runs centres in Melbourne, Ballarat, Geelong and Morwell.

  • Veterans in regional VIC can access DVA-linked rehab and counselling through GP referrals.

Queensland (QLD)

  • Transition programs in Brisbane and Townsville offer career coaching, job matching and licensing help.

  • Hubs and local services support emergency housing, grants and budget advice.

  • Open Arms provides counselling through its regional offices and telehealth.

Western Australia (WA)

  • DVA-trained staff support care in GP clinics and hospitals.

  • Services include rehab coordination, specialist referrals and mental health support.

  • Open Arms operates in Perth and Bunbury with remote counselling options.

South Australia (SA)

  • Open Arms in Keswick offers trauma recovery, counselling and outreach.

  • A DVA office in Adelaide supports in-person claims and referrals.

  • Rural veterans can access care via MyService or their GP.

Tasmania (TAS)

Northern Territory (NT)

  • Darwin-based programs provide advocacy and community support.

  • Open Arms offers counselling in person and via telehealth.

  • Partner services offer psychiatry, addiction support and suicide prevention.

Australian Capital Territory (ACT)

  • Access to national DVA programs like PI, NLHC and veteran payments is centralised in Canberra.

  • Open Arms delivers family counselling, PTSD care and crisis services.

  • Local clinics offer wellness programs and DVA-linked legal and financial support.

Veteran using online resources to access local DVA support and submit a claim.

How to Get the Right Help, Wherever You Are

Most states and territories offer local veterans support through channels like Veterans’ and Families’ Hubs, Open Arms offices, GP referrals or community-based programs. No matter where you’re located, there are services available to assist with DVA claims, mental health care, income support and family wellbeing.

The real challenge is knowing how to navigate these options confidently. Many veterans feel overwhelmed by mixed advice, long wait times or unclear referral steps. Getting the right guidance early on can make all the difference. With the correct paperwork, solid evidence and a clear understanding of the process, your claim is more likely to stay on track and avoid avoidable delays.

If you're unsure what benefits you’re entitled to or where to begin, speak to a trusted DVA claims specialist who understands the MRCA system. Expert support can simplify the process and help connect you with the compensation, treatment and community services that match your needs. Contact Veterans First Consulting today and take the next step toward securing your entitlements. 


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Tom Kliese

I’m Tom Kliese, the Director of Veterans First Consulting, where I’ve honed my skills and knowledge in veterans' advocacy and DVA claims. My journey includes overseeing the processing of over 3,000+ claims. At Veterans First Consulting, we provide independent, unbiased representation for veterans, ensuring they receive fair and accurate compensation. This experience has given me a deep understanding of the complexities of navigating the DVA claims process. I’m passionate about sharing my expertise to help veterans secure the compensation and support they deserve.

https://www.veteransfirstconsulting.com
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