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DVA permanent impairment claims can be extremely complicated. When there are errors in your application, you end up with a fraction of what you're entitled to. We ensure every step is done right so you get the compensation you deserve.
We've helped over 10,000 veterans secure their rightful benefits with zero upfront fees. Get expert, stress-free support today.
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The DVA system can be confusing and overwhelming, especially when you're dealing with multiple conditions and complex legislation. Our team specialises in permanent impairment claims and knows exactly what DVA is looking for in terms of evidence, forms and medical reports.
We guide you step by step, explain everything in plain English, and handle the back-and-forth with DVA so you're not left guessing what to do next.
Every veteran's story is different, and your claim should reflect that. We take the time to understand your service history and medical conditions—and how they affect your daily life and relationships.
From there, we tailor our approach to your needs, whether that's helping you prepare for medical assessments, organising telehealth, or simply keeping you updated so you feel supported and in control throughout the entire process.
PI claims are at the core of what we do. We've helped thousands of veterans secure fair outcomes by building strong, well-documented PI claims that reflect the real impact of their service-related conditions.
While no outcome can ever be guaranteed, our experience, systems and attention to detail give your claim the best chance of success within the DVA framework.
Veterans First Consulting worked with me for over a year on my DVA claims. Throughout the process, their professionalism and support were outstanding. Their advice was always well-informed, and their response times were quick. I couldn’t have navigated this without them.
We make the PI claims process straightforward and stress-free by handling everything on your behalf, from the first conversation to after-claim support. Here's a step-by-step of how we can help.
I couldn’t recommend Veterans First Consulting highly enough. From the very beginning of my DVA journey right through to my compensation outcome, they have been amazing. They are incredibly knowledgeable and professional, and made the entire process as straightforward and stress-free as possible.
The team took all the stress and hassle out of every step of the process. Kept me highly informed at every stage. Highly recommended!
Extremely organised, proactive and efficient team here. These guys are professionals and each call and email comes across that way. Lastly the results they achieve and the support are phenomenal, highly worth the investment, couldn’t be happier.
I highly recommend Veterans First Consulting. The communication was frequent, clear and professional. The team were extremely helpful and easy to deal with from start to finish. I’m very happy with the service I received and would have no hesitation recommending Veterans First to other veterans.
Veterans first were excellent to deal with, very understanding and reliable. They built trust from the start and stayed true to their word. If your a veteran in doubt make the call to use veterans first.
Veterans First provided an excellent level of guidance, support and understanding through the claims process. They made everything easy and hassle free. Not a single member of the team ever made me feel like anything other than their top priority. Highly recommend.
I honestly cannot speak highly enough of Veterans First Consulting and the support I have received throughout my DVA claims process. They far exceeded my expectations, and looking back, engaging them was one of the best decisions I could have made.
I tried to navigate the DVA process myself and found it incredibly difficult. I heard about Veterans First and decided to give it a shot. They handled my case with compassion and took all the burden away from me. Thanks to Veterans First my claims are settled and I can receive the treatment I need.
I have had a very good experience with Veterans First, very helpful in arranging appointments, and dealing with DVA
Veterans First has been a tremendous help throughout the claims process. Their team provided excellent support and made everything much easier to navigate. I would absolutely use their services again in the future if needed and would highly recommend them to other veterans.
Amazing support from all the team from the very first call, right the way through the process. I highly recommend getting in touch.
Vet 1st have been NOTHING but Great from the very 1st phone call until the very last email I had no idea and these guys in my opinon saved me years of dealing with DVA. it really did help my mental health and took 99% of the stress out of it. So if you are not sure give them a call.
Exceptional service, patient and it was a breeze and a great pleasure working with them.
I highly recommend this Veterans First consulting for anyone navigating the DVA claims process. Their knowledge, professionalism, and dedication made what seemed like an overwhelming experience much easier to manage. They took the time to explain every step, and ensured my paperwork was accurate.
Made the process easier. Clear direction and transparency of process.
The team at Veterans First Consulting are unreal to deal with, communication is easy and response time is rapid, they're very helpful and you're never having to stress about sorting anything as they cover it for you. Excellent service
As a veteran this team went above and beyond, explaining all entitlements. Very knowlegable around the whole process and systems. Nothing was ever an issue. The team handiling mine where amazing and you wont find any advocates as nearly as good as them or caring and commited
Veterans First Consulting were so easy to work with, from the start of the process all the way through to the end. They were professional, thorough and patient with my claims process. They checked in regularly and looked into any queries I had. Highly recommend to handle your DVA claims.
Great to deal with, very knowledgeable and helpful every step of the way.
I am absolutley grateful for the team at Veterans First Consulting in their support through my DVA permanent impairment claim. The outcome I received reflected proper preparation and expert advocacy. If you're a veteran considering a DVA claim: don't go it alone. The expertise VFC provides is worth it.
From the first phone call, they told me: "Personalised DVA claims. Done once. Done right." That stuck with me, and they backed it up the entire way through. They took something that could've been stressful and made it straightforward. And the result was nothing short of life changing. Highly recommended
I had the absolute pleasure of dealing with the team at Veteran’s First. They made the whole process a breeze with no stress at all. The team were all extremely helpful, friendly and professional. I’d highly recommend Veterans First to any Veteran thinking about going through with the DVA process.
The only reason I give Veterans First 5 stars is there isn't a higher option. They were incredible. They achieved an outcome I could not have gotten myself.Working with them was the best financial decision I have ever made. You don't need to deal with DVA directly. Well done team. From my family, thank you.
Leaving the ADF is very daunting, especially if it is due to medical matters. Veterans First consulting were there to support me from the very first phone call. I would have never been able to navigate through all the doctor’s appointments and discharge obligations without their help.
They walked me through the whole initial liability process and all conditions were accepted. During the permanent impairment stage, the Veterans First team were easy to talk to and I received maximum compensation. I was particularly impressed that when I asked to speak to the Director he called me within a few hours.
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I honestly can't recommend Veterans First Consulting highly enough. Throughout the whole process I was constantly kept up to date and informed. Every member of this team is a pleasure to deal with, nothing is ever too hard. Their knowledge of the full process from start to finish is second to none, no stone is left unturned.
I couldn’t recommend Veterans First Consulting highly enough. From the very beginning of my DVA journey right through to my compensation outcome, they have been amazing. They are incredibly knowledgeable and professional, and made the entire process as straightforward and stress-free as possible.
The team took all the stress and hassle out of every step of the process. Kept me highly informed at every stage. Highly recommended!
Extremely organised, proactive and efficient team here. These guys are professionals and each call and email comes across that way. Lastly the results they achieve and the support are phenomenal, highly worth the investment, couldn’t be happier.
I highly recommend Veterans First Consulting. The communication was frequent, clear and professional. The team were extremely helpful and easy to deal with from start to finish. I’m very happy with the service I received and would have no hesitation recommending Veterans First to other veterans.
Veterans first were excellent to deal with, very understanding and reliable. They built trust from the start and stayed true to their word. If your a veteran in doubt make the call to use veterans first.
Veterans First provided an excellent level of guidance, support and understanding through the claims process. They made everything easy and hassle free. Not a single member of the team ever made me feel like anything other than their top priority. Highly recommend.
I honestly cannot speak highly enough of Veterans First Consulting and the support I have received throughout my DVA claims process. They far exceeded my expectations, and looking back, engaging them was one of the best decisions I could have made.
I tried to navigate the DVA process myself and found it incredibly difficult. I heard about Veterans First and decided to give it a shot. They handled my case with compassion and took all the burden away from me. Thanks to Veterans First my claims are settled and I can receive the treatment I need.
I have had a very good experience with Veterans First, very helpful in arranging appointments, and dealing with DVA
Veterans First has been a tremendous help throughout the claims process. Their team provided excellent support and made everything much easier to navigate. I would absolutely use their services again in the future if needed and would highly recommend them to other veterans.
Amazing support from all the team from the very first call, right the way through the process. I highly recommend getting in touch.
Vet 1st have been NOTHING but Great from the very 1st phone call until the very last email I had no idea and these guys in my opinon saved me years of dealing with DVA. it really did help my mental health and took 99% of the stress out of it. So if you are not sure give them a call.
Exceptional service, patient and it was a breeze and a great pleasure working with them.
I highly recommend this Veterans First consulting for anyone navigating the DVA claims process. Their knowledge, professionalism, and dedication made what seemed like an overwhelming experience much easier to manage. They took the time to explain every step, and ensured my paperwork was accurate.
Made the process easier. Clear direction and transparency of process.
The team at Veterans First Consulting are unreal to deal with, communication is easy and response time is rapid, they're very helpful and you're never having to stress about sorting anything as they cover it for you. Excellent service
As a veteran this team went above and beyond, explaining all entitlements. Very knowlegable around the whole process and systems. Nothing was ever an issue. The team handiling mine where amazing and you wont find any advocates as nearly as good as them or caring and commited
Veterans First Consulting were so easy to work with, from the start of the process all the way through to the end. They were professional, thorough and patient with my claims process. They checked in regularly and looked into any queries I had. Highly recommend to handle your DVA claims.
Great to deal with, very knowledgeable and helpful every step of the way.
I am absolutley grateful for the team at Veterans First Consulting in their support through my DVA permanent impairment claim. The outcome I received reflected proper preparation and expert advocacy. If you're a veteran considering a DVA claim: don't go it alone. The expertise VFC provides is worth it.
From the first phone call, they told me: "Personalised DVA claims. Done once. Done right." That stuck with me, and they backed it up the entire way through. They took something that could've been stressful and made it straightforward. And the result was nothing short of life changing. Highly recommended
I had the absolute pleasure of dealing with the team at Veteran’s First. They made the whole process a breeze with no stress at all. The team were all extremely helpful, friendly and professional. I’d highly recommend Veterans First to any Veteran thinking about going through with the DVA process.
The only reason I give Veterans First 5 stars is there isn't a higher option. They were incredible. They achieved an outcome I could not have gotten myself.Working with them was the best financial decision I have ever made. You don't need to deal with DVA directly. Well done team. From my family, thank you.
Leaving the ADF is very daunting, especially if it is due to medical matters. Veterans First consulting were there to support me from the very first phone call. I would have never been able to navigate through all the doctor’s appointments and discharge obligations without their help.
They walked me through the whole initial liability process and all conditions were accepted. During the permanent impairment stage, the Veterans First team were easy to talk to and I received maximum compensation. I was particularly impressed that when I asked to speak to the Director he called me within a few hours.
I honestly can't recommend Veterans First Consulting highly enough. Throughout the whole process I was constantly kept up to date and informed. Every member of this team is a pleasure to deal with, nothing is ever too hard. Their knowledge of the full process from start to finish is second to none, no stone is left unturned.
Common DVA FAQs
Have other questions?
Contact us so we can help.
While not mandatory, seeking professional help, such as from Veterans First Consulting, can simplify the process. We guide veterans through eligibility determination, documentation collection, and understanding compensation calculations, reducing errors and delays.
Yes, in some cases, telehealth can be used for certain medical assessments. However, the eligibility and availability of telehealth will depend on the specific nature of the veteran’s claim and the requirements set by the Department of Veterans Affairs.
The permanent impairment assessment process evaluates the severity of a veteran’s injury or disease. It involves a medical professional reviewing the veteran’s condition, determining its impact on daily life, and assigning an impairment rating. This rating influences the compensation amount. Veterans can add additional medical information if required during the process.
A DVA permanent impairment (PI) claim includes compensation for injuries or diseases directly related to a veteran's ADF service. Veterans need to submit medical evidence to support their claim and ensure all relevant documents are included for accurate assessment.
This depends on your individual circumstances, financial goals, and impairment level. Lump sums provide immediate capital for major expenses like home modifications or paying down debt. Regular payments provide ongoing income security. We can help you evaluate which option best suits your situation, considering your age, financial obligations, and long-term needs.
Don’t go through the process alone—our experts ensure you receive the support you deserve. We’ve already helped over 10,000 veterans secure their rightful entitlements. Fill out the form and we'll be in touch shortly.
Zero upfront fees – only pay for successful claims
10,000+ veterans served – we know what we're doing
Australia's largest DVA advocacy group
