DVA Claims Canberra: Support for Defence Personnel and Veterans
We help those transitioning from Russell Offices, ADFA and Defence headquarters roles navigate DVA claims and civilian life with specialised guidance.
7,000+
Veterans Helped
$800M+
Secured in Payouts
550+
5-Star Reviews
24hr
Callback Time
DVA Claims Support for Canberra Veterans
We assist current and former Canberra veterans with DVA claims from start to finish. Our consultations and services are all provided online at your convenience so there is no need to visit an office.
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Permanent Impairment Claims
✓ Complex MRCA assessment support✓ Accurate impairment point calculation
✓ Maximum compensation guidance
✓ Medical evidence coordination
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Initial Liability Claims
✓ Service connection establishment✓ Evidence gathering and submission
✓ Statement of principles application
✓ Complete claims management
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Gold & White Card Applications
✓ Eligibility assessment✓ 60-point threshold navigation
✓ Healthcare access coordination
✓ SRDP pathway guidance
Hear from Our Veterans
“Having been in your position, using unreliable advocacy, I know how hopeless and alone you feel. Let us support and guide you through the legislation. We work for you.”
How We Support Canberra Veterans
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We Handle All DVA Communication on Your Behalf
Working from Canberra means you understand the complexity of Defence structures better than most. We take that same systematic approach to your DVA claim, managing all correspondence and follow-ups so you can focus on your transition or current role.
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Our Team Coordinates with Local Medical Providers for Assessments
We work with trusted medical professionals across Canberra, Deakin, Phillip, Belconnen, Tuggeranong, and Gungahlin who understand DVA assessment requirements. Our established relationships with providers near Russell Offices, ADFA, and Campbell Park mean faster appointment scheduling.
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Virtual Consultations Available for All Canberra and Surrounding Areas
We support veterans throughout the ACT, Queanbeyan, and surrounding NSW regions, including Bungendore (near HQJOC). Whether you're based at Russell, posted at Duntroon, or have transitioned to a public service role, our virtual service fits your schedule.
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We Know Which Local Providers Work Best with DVA Claims
After years of supporting Canberra's Defence community, we know which local providers produce thorough, accurate assessments that stand up to DVA scrutiny. This matters more now than ever, given recent compliance regulations for veterans across the capital.
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Complete Claims Management from Lodgement to Determination
From initial liability through to permanent impairment and any necessary appeals, we manage every stage. With significant VETS Act changes on the horizon and a substantial DVA claims backlog, having experienced support can make the difference between delay and real progress.
Why Canberra Veterans Choose Us
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Professional Expertise
Unlike free ESO services, we provide dedicated professional advocacy with former DVA delegates who understand the system inside and out.
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Former DVA Staff
Our team includes staff who previously worked for DVA, giving us unique insights into claim assessment and approval processes.
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$800+ Million Secured
We've helped Australian veterans secure over $800 million in compensation, demonstrating our proven track record of success.
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Faster Processing
Our expertly prepared claims with complete documentation typically process faster than DIY claims, getting you compensation sooner.
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No Upfront Fees
We only get paid when you do. Zero upfront costs mean there's no financial risk to starting your claim with us.
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Complete Coordination
We manage every aspect of your claim, coordinating with medical providers, gathering evidence and handling all DVA communication.
Common Questions From Canberra Veterans
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No. We coordinate all assessments with trusted providers throughout Canberra and surrounding ACT regions. Whether you're near ADFA in Campbell, working at Russell Offices, or live in outer suburbs like Gungahlin or Tuggeranong, we arrange convenient local appointments.
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From 1 July 2026, all new claims will be processed under an improved MRCA system as VEA and DRCA close to new claims. If you submit before then, your claim processes under current legislation. Claims already lodged will continue under existing rules. We help you decide the best timing for your specific circumstances and make sure your claim is complete before the changeover.
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We charge a success-based fee only when you receive compensation. There are no upfront costs, and we're transparent about our structure from your first call.
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Yes. Many Canberra veterans transitioning from Russell Offices, Campbell Park, or intelligence roles wait to claim, but you can lodge while still serving or after discharge. Service-related conditions don't disappear when you change careers. We work with veterans throughout their transition, understanding the unique pressures of Defence headquarters roles.
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DVA's backlog delays are currently affecting everyone, but we will review your claim status, provide any missing documentation, and maintain direct contact with DVA on your behalf. Our follow-up system means your claim doesn't sit forgotten in the queue.
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Veterans First Consulting is an independent professional advocacy service. We are not part of, or affiliated with, the Department of Veterans' Affairs. We are a private company that helps veterans through the DVA claims process. For direct DVA enquiries, please visit dva.gov.au
Hear From Over 550+ 5-Star Google Reviews
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![Annabelle R taking a photo with a DSLR camera]()
Can’t thank Veterans First Consulting enough for all the support and connecting all the dots for me. They took a lot of the burden off me from start to finish, processed everything timely and explained every process that needed to happen (and I had a lot of questions..). I have recommended their service to every close friend of mine who have acquired service related injuries and they too have been very impressed with the service. Thanks for all you do.
★★★★★
Annabelle Reidy
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![Mark Smith Mugshot]()
Veterans First Consulting did an amazing job and I am very happy with the result. They always kept m informed of how my claim progressed and they were highly organised. I have recommended them to other friends who have had similar injuries and time in service as myself and my own siblings who both serve, I highly recommend them, particularly if you DVA claim has stalled in the past, they get it back on track for you.
★★★★★
Mark Smith
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Highly recommend Veterans First Consulting for anyone going through the DVA process. They make the deliberately convoluted process so easy and are there to assist you every step of the way. Their expert knowledge and handlings gets you the results that you deserve without the stress. Thank you.
★★★★★
Claire Elizabeth
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I would like to take this opportunity to sincerely thank the team at Veterans First for the incredible support you’ve provided throughout my claims process. Not only have the team achieved a life-changing result for me, but also for my wife and our two young boys. You turned what I initially viewed as a daunting challenge into a smooth and manageable journey. I am truly grateful for all your hard work and dedication in representing me this year. I cannot recommend your services highly enough to other veterans seeking assistance.
★★★★★
Benjamin Heron
Get Expert Support From Canberra's Trusted DVA Claims Specialists
Don’t go through the DVA claims process alone — our experts ensure you receive the financial support you deserve.
We’ve already helped over 7,000 veterans secure their rightful entitlements, with over $800M paid out in compensation.
With zero upfront fees, you only pay for successful claims.
Fill out the form to get started.