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Many veterans are unaware they are eligible to receive payments while DVA assesses their mental health claims.
Our team has assisted thousands of veterans in accessing their rightful entitlements, and we can guide you through the process to apply for interim financial support under the MRCA.
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Why Veterans Choose Us
Veterans awaiting mental health claim assessment decisions may qualify to receive an interim payment from DVA.
We have vast experience identifying eligibility for financial assistance under MRCA and can assist you through every step.
Dealing with mental health issues such as anxiety, depression or PTSD is difficult enough without worrying about delays to financial support during your DVA mental health claims process.
Our representatives will help you gather all the medical documents needed to support your request for veteran payment.
Our specialist team take the time to understand your situation fully before building a claims approach based on your circumstances and the relevant MRCA criteria.
We've helped thousands of veterans with their DVA claims and you'll know exactly where your Veteran Payment claim stands at every stage.
Very happy with the service provided by Veterans First Consulting. They made navigating the DVA compensation process effortless. The service provided felt personal and every measure was taken to ensure my requests/needs were accommodated for.
We make the veteran payments process easier by reviewing your circumstances, service history and available records. From preparing the paperwork to liaising with DVA, we keep each step clear and organised.
Hear from Hundreds of our Satisfied Clients
Great to deal with, very knowledgeable and helpful every step of the way.
I am absolutley grateful for the team at Veterans First Consulting in their support through my DVA permanent impairment claim. The outcome I received reflected proper preparation and expert advocacy. If you're a veteran considering a DVA claim: don't go it alone. The expertise VFC provides is worth it.
Professional and caring, a great experience with all the members of the Veterans First team from start to finish. Highly recommend making contact.
Was very helpfull, they helped guide me through the confusing paper work and new the proccess well. I couldnt have done it with out them. Thank you to everyone in the VFC team.
Veterans First offered a great advocate experience. Good communication during the entire process and taking the stress and hassle out of arranging appointments.
I put off putting in my claims for a long time intimidated by the process doing it myself. I’m glad I made the decision to go with Veterans first. I have treatment plans for my conditions and a very generous payout thanks to the team.
The best firm to do PI claims specifically for defence members active or inactive.
Veterans First were extremely helpful in putting together my claim and dealt with DVA on my behalf. They kept me in the loop at all times throughout the whole process. Thanks to Fiona, Kim and the team at Veterans First. I highly recommend.
Great service, no fuss from a very professional team. I got all my DVA stuff sorted that I jad been putting off, with a great result.
Was recommend to me from friend, i found Very helpful and very experienced, i would recommend to others.
From the first phone call, they told me: "Personalised DVA claims. Done once. Done right." That stuck with me, and they backed it up the entire way through. They took something that could've been stressful and made it straightforward. And the result was nothing short of life changing. Highly recommended
Great service, great team. Provided good support throughout every step of the process.
VFC made the entire DVA process as simple and as stress free as you could ever want it. The consistent updates and explanation of what things mean took the uncertainty out of the process .They honestly hold clients interests as a priority.
Five stars still isn’t enough for Veterans First, so professional to deal with and made something so daunting and overwhelming a smooth and simple process. The outcome I got I don’t think I would’ve been able to get on my own.
I can’t recommend Veterans First Consulting highly enough. They submitted my claims to DVA and took care of organising all the required appointments. Their team was consistently supportive and made what could have been a stressful experience feel smooth and manageable.
My experience with Veterans First Consulting has been superb. Had I not made the initial call then I would still be suffering with medical issues. Their knowledge of and experience in dealing with DVA is second to none and without their assistance and guidance I would not be in the position that I am today.
I had the absolute pleasure of dealing with the team at Veteran’s First. They made the whole process a breeze with no stress at all. The team were all extremely helpful, friendly and professional. I’d highly recommend Veterans First to any Veteran thinking about going through with the DVA process.
The only reason I give Veterans First 5 stars is there isn't a higher option. They were incredible. They achieved an outcome I could not have gotten myself.Working with them was the best financial decision I have ever made. You don't need to deal with DVA directly. Well done team. From my family, thank you.
Leaving the ADF is very daunting, especially if it is due to medical matters. Veterans First consulting were there to support me from the very first phone call. I would have never been able to navigate through all the doctor’s appointments and discharge obligations without their help.
They walked me through the whole initial liability process and all conditions were accepted. During the permanent impairment stage, the Veterans First team were easy to talk to and I received maximum compensation. I was particularly impressed that when I asked to speak to the Director he called me within a few hours.
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Couldn’t recommend them enough. Any veterans out there that need to put claims in without dealing with dva direct this is the place to go.
Veterans First Consulting were very helpful, supportive and professional making the process very smooth.
Veteran First provided outstanding service. The team was professional, friendly, and always willing to help. Communication was clear and timely, and I felt respected and supported throughout. I highly recommend them to any veteran looking for reliable and genuine support.
Very happy dealing with VFC. They took the dramas out of the DVA paperwork and booked all required medical appointments. Had my own gp out of his depth with DVA paperwork and when he left the practice I changed to VFC and was very happy with the communication and outcome.
These guys are life savers, couldn't have done it without them. Top tier service
The team made the whole process super simple and hassle free. I got a geat result and it was very much worth the fee.
Great to deal with, very knowledgeable and helpful every step of the way.
I am absolutley grateful for the team at Veterans First Consulting in their support through my DVA permanent impairment claim. The outcome I received reflected proper preparation and expert advocacy. If you're a veteran considering a DVA claim: don't go it alone. The expertise VFC provides is worth it.
Professional and caring, a great experience with all the members of the Veterans First team from start to finish. Highly recommend making contact.
Was very helpfull, they helped guide me through the confusing paper work and new the proccess well. I couldnt have done it with out them. Thank you to everyone in the VFC team.
Veterans First offered a great advocate experience. Good communication during the entire process and taking the stress and hassle out of arranging appointments.
I put off putting in my claims for a long time intimidated by the process doing it myself. I’m glad I made the decision to go with Veterans first. I have treatment plans for my conditions and a very generous payout thanks to the team.
The best firm to do PI claims specifically for defence members active or inactive.
Veterans First were extremely helpful in putting together my claim and dealt with DVA on my behalf. They kept me in the loop at all times throughout the whole process. Thanks to Fiona, Kim and the team at Veterans First. I highly recommend.
Great service, no fuss from a very professional team. I got all my DVA stuff sorted that I jad been putting off, with a great result.
Was recommend to me from friend, i found Very helpful and very experienced, i would recommend to others.
From the first phone call, they told me: "Personalised DVA claims. Done once. Done right." That stuck with me, and they backed it up the entire way through. They took something that could've been stressful and made it straightforward. And the result was nothing short of life changing. Highly recommended
Great service, great team. Provided good support throughout every step of the process.
VFC made the entire DVA process as simple and as stress free as you could ever want it. The consistent updates and explanation of what things mean took the uncertainty out of the process .They honestly hold clients interests as a priority.
Five stars still isn’t enough for Veterans First, so professional to deal with and made something so daunting and overwhelming a smooth and simple process. The outcome I got I don’t think I would’ve been able to get on my own.
I can’t recommend Veterans First Consulting highly enough. They submitted my claims to DVA and took care of organising all the required appointments. Their team was consistently supportive and made what could have been a stressful experience feel smooth and manageable.
My experience with Veterans First Consulting has been superb. Had I not made the initial call then I would still be suffering with medical issues. Their knowledge of and experience in dealing with DVA is second to none and without their assistance and guidance I would not be in the position that I am today.
I had the absolute pleasure of dealing with the team at Veteran’s First. They made the whole process a breeze with no stress at all. The team were all extremely helpful, friendly and professional. I’d highly recommend Veterans First to any Veteran thinking about going through with the DVA process.
The only reason I give Veterans First 5 stars is there isn't a higher option. They were incredible. They achieved an outcome I could not have gotten myself.Working with them was the best financial decision I have ever made. You don't need to deal with DVA directly. Well done team. From my family, thank you.
Leaving the ADF is very daunting, especially if it is due to medical matters. Veterans First consulting were there to support me from the very first phone call. I would have never been able to navigate through all the doctor’s appointments and discharge obligations without their help.
They walked me through the whole initial liability process and all conditions were accepted. During the permanent impairment stage, the Veterans First team were easy to talk to and I received maximum compensation. I was particularly impressed that when I asked to speak to the Director he called me within a few hours.
Couldn’t recommend them enough. Any veterans out there that need to put claims in without dealing with dva direct this is the place to go.
Veterans First Consulting were very helpful, supportive and professional making the process very smooth.
Veteran First provided outstanding service. The team was professional, friendly, and always willing to help. Communication was clear and timely, and I felt respected and supported throughout. I highly recommend them to any veteran looking for reliable and genuine support.
Very happy dealing with VFC. They took the dramas out of the DVA paperwork and booked all required medical appointments. Had my own gp out of his depth with DVA paperwork and when he left the practice I changed to VFC and was very happy with the communication and outcome.
These guys are life savers, couldn't have done it without them. Top tier service
The team made the whole process super simple and hassle free. I got a geat result and it was very much worth the fee.
Common DVA FAQ's
Have other questions?
Contact us so we can help.
A rejection or lower-than-expected outcome is not the end of the road. You can request a review of the decision or lodge a formal appeal. Clear evidence and a well-prepared submission are important parts of the review process. We help veterans prepare claims carefully before lodgement and support them through review pathways and appeals where needed. Find out more in our DVA Appeals guide.
Not automatically. Under MRCA, you may be eligible for additional compensation for an eligible young person if you have been assessed at 80 or more impairment points and the dependant meets DVA’s eligibility rules. This is extra compensation paid because you have an eligible young person dependent on you, rather than a general payment available to all veterans with children. Eligibility and payment amounts depend on your impairment rating and compensation status. Read more in our Eligible Young Persons Payments guide.
If an accepted service-related condition reduces your capacity to work, you may be eligible for incapacity payments through DVA. In some cases, eligible former members may instead be offered the Special Rate Disability Pension, but only if they meet the specific criteria under MRCA. Discover more in our DVA Incapacity Payments and SRDP DVA guides.
The DVA claims process takes time. The full permanent impairment claims process, from lodgement to final determination, typically takes 12 to 24 months. One of the most common delays is the initial assignment of a DVA delegate, which can take up to 6 months. Experienced support can help you keep your documentation organised and respond promptly to DVA requests. Find out more in our DVA Claims Timeframe guide.
If you receive permanent impairment compensation under MRCA, your payment options depend on the level of compensation payable. Depending on that assessment, you may be able to take all of it as a lump sum, part as a lump sum and part as a periodic payment or continue with periodic payments. Explore the options in our DVA Permanent Impairment Rates guide.
Yes. You do not need to have left the ADF to lodge an eligible MRCA claim. The MRCA covers current and former ADF members with service after 30 June 2004. Submitting a complete claim with supporting information may help reduce avoidable delays. See more about the claims process in our How to Make a DVA Claim guide.
For MRCA permanent impairment compensation, DVA uses your impairment points, lifestyle rating and service type to work out the rate. Service type may be peacetime, warlike or non-warlike. Other payments, such as incapacity payments and SRDP, are worked out under different rules. Find out how these calculations work in our DVA Payout Figures guide.
Under MRCA, eligible veterans may access payments such as permanent impairment compensation and incapacity payments. In more specific circumstances, eligible former members may be offered the Special Rate Disability Pension instead of incapacity payments and veterans assessed at 80 or more impairment points may receive additional compensation for each eligible young person who meets DVA’s rules. Read more about what you can claim in our What Can I Claim From the DVA? Guide.
Don’t go through the process alone—our experts ensure you receive the support you deserve. We’ve already helped over 9,000 veterans secure their rightful entitlements. Contact us and we will be in touch shortly.
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