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If alcohol use disorder developed from your service, you may be entitled to DVA-funded mental health treatment and other veteran entitlements. We've already supported over 10,000 veterans in accessing the care, benefits, and support they need to improve their quality of life.
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Expert Assistance With Your Alcohol Abuse Claims
We start with a confidential conversation about your service history, when your alcohol abuse began, and how it affects your daily life. We'll explain whether you're likely to be eligible for compensation, how the claims process works under MRCA, and what evidence you'll need. You will leave with a clear understanding of your options.
Once you decide to proceed, we gather your existing medical records and complete all required DVA documentation. For Alcohol Abuse Claims, we connect you with qualified psychiatrists in your area who understand DVA assessment requirements. A strong, complete claim means fewer delays and better outcomes.
We advocate for your entitlements throughout the assessment process, liaising with DVA and responding to any requests on your behalf while you focus on your treatment and recovery. Our goal is simple: help you access the care, support, and entitlements you deserve for your service-related alcohol use disorder.
Hear from Hundreds of Veterans
I couldn’t recommend Veterans First Consulting highly enough. From the very beginning of my DVA journey right through to my compensation outcome, they have been amazing. They are incredibly knowledgeable and professional, and made the entire process as straightforward and stress-free as possible.
The team took all the stress and hassle out of every step of the process. Kept me highly informed at every stage. Highly recommended!
Extremely organised, proactive and efficient team here. These guys are professionals and each call and email comes across that way. Lastly the results they achieve and the support are phenomenal, highly worth the investment, couldn’t be happier.
I highly recommend Veterans First Consulting. The communication was frequent, clear and professional. The team were extremely helpful and easy to deal with from start to finish. I’m very happy with the service I received and would have no hesitation recommending Veterans First to other veterans.
Veterans first were excellent to deal with, very understanding and reliable. They built trust from the start and stayed true to their word. If your a veteran in doubt make the call to use veterans first.
Veterans First provided an excellent level of guidance, support and understanding through the claims process. They made everything easy and hassle free. Not a single member of the team ever made me feel like anything other than their top priority. Highly recommend.
I honestly cannot speak highly enough of Veterans First Consulting and the support I have received throughout my DVA claims process. They far exceeded my expectations, and looking back, engaging them was one of the best decisions I could have made.
I tried to navigate the DVA process myself and found it incredibly difficult. I heard about Veterans First and decided to give it a shot. They handled my case with compassion and took all the burden away from me. Thanks to Veterans First my claims are settled and I can receive the treatment I need.
I have had a very good experience with Veterans First, very helpful in arranging appointments, and dealing with DVA
Veterans First has been a tremendous help throughout the claims process. Their team provided excellent support and made everything much easier to navigate. I would absolutely use their services again in the future if needed and would highly recommend them to other veterans.
Amazing support from all the team from the very first call, right the way through the process. I highly recommend getting in touch.
Vet 1st have been NOTHING but Great from the very 1st phone call until the very last email I had no idea and these guys in my opinon saved me years of dealing with DVA. it really did help my mental health and took 99% of the stress out of it. So if you are not sure give them a call.
Exceptional service, patient and it was a breeze and a great pleasure working with them.
I highly recommend this Veterans First consulting for anyone navigating the DVA claims process. Their knowledge, professionalism, and dedication made what seemed like an overwhelming experience much easier to manage. They took the time to explain every step, and ensured my paperwork was accurate.
Made the process easier. Clear direction and transparency of process.
The team at Veterans First Consulting are unreal to deal with, communication is easy and response time is rapid, they're very helpful and you're never having to stress about sorting anything as they cover it for you. Excellent service
As a veteran this team went above and beyond, explaining all entitlements. Very knowlegable around the whole process and systems. Nothing was ever an issue. The team handiling mine where amazing and you wont find any advocates as nearly as good as them or caring and commited
Veterans First Consulting were so easy to work with, from the start of the process all the way through to the end. They were professional, thorough and patient with my claims process. They checked in regularly and looked into any queries I had. Highly recommend to handle your DVA claims.
Great to deal with, very knowledgeable and helpful every step of the way.
I am absolutley grateful for the team at Veterans First Consulting in their support through my DVA permanent impairment claim. The outcome I received reflected proper preparation and expert advocacy. If you're a veteran considering a DVA claim: don't go it alone. The expertise VFC provides is worth it.
From the first phone call, they told me: "Personalised DVA claims. Done once. Done right." That stuck with me, and they backed it up the entire way through. They took something that could've been stressful and made it straightforward. And the result was nothing short of life changing. Highly recommended
I had the absolute pleasure of dealing with the team at Veteran’s First. They made the whole process a breeze with no stress at all. The team were all extremely helpful, friendly and professional. I’d highly recommend Veterans First to any Veteran thinking about going through with the DVA process.
The only reason I give Veterans First 5 stars is there isn't a higher option. They were incredible. They achieved an outcome I could not have gotten myself.Working with them was the best financial decision I have ever made. You don't need to deal with DVA directly. Well done team. From my family, thank you.
Leaving the ADF is very daunting, especially if it is due to medical matters. Veterans First consulting were there to support me from the very first phone call. I would have never been able to navigate through all the doctor’s appointments and discharge obligations without their help.
They walked me through the whole initial liability process and all conditions were accepted. During the permanent impairment stage, the Veterans First team were easy to talk to and I received maximum compensation. I was particularly impressed that when I asked to speak to the Director he called me within a few hours.
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I honestly can't recommend Veterans First Consulting highly enough. Throughout the whole process I was constantly kept up to date and informed. Every member of this team is a pleasure to deal with, nothing is ever too hard. Their knowledge of the full process from start to finish is second to none, no stone is left unturned.
I couldn’t recommend Veterans First Consulting highly enough. From the very beginning of my DVA journey right through to my compensation outcome, they have been amazing. They are incredibly knowledgeable and professional, and made the entire process as straightforward and stress-free as possible.
The team took all the stress and hassle out of every step of the process. Kept me highly informed at every stage. Highly recommended!
Extremely organised, proactive and efficient team here. These guys are professionals and each call and email comes across that way. Lastly the results they achieve and the support are phenomenal, highly worth the investment, couldn’t be happier.
I highly recommend Veterans First Consulting. The communication was frequent, clear and professional. The team were extremely helpful and easy to deal with from start to finish. I’m very happy with the service I received and would have no hesitation recommending Veterans First to other veterans.
Veterans first were excellent to deal with, very understanding and reliable. They built trust from the start and stayed true to their word. If your a veteran in doubt make the call to use veterans first.
Veterans First provided an excellent level of guidance, support and understanding through the claims process. They made everything easy and hassle free. Not a single member of the team ever made me feel like anything other than their top priority. Highly recommend.
I honestly cannot speak highly enough of Veterans First Consulting and the support I have received throughout my DVA claims process. They far exceeded my expectations, and looking back, engaging them was one of the best decisions I could have made.
I tried to navigate the DVA process myself and found it incredibly difficult. I heard about Veterans First and decided to give it a shot. They handled my case with compassion and took all the burden away from me. Thanks to Veterans First my claims are settled and I can receive the treatment I need.
I have had a very good experience with Veterans First, very helpful in arranging appointments, and dealing with DVA
Veterans First has been a tremendous help throughout the claims process. Their team provided excellent support and made everything much easier to navigate. I would absolutely use their services again in the future if needed and would highly recommend them to other veterans.
Amazing support from all the team from the very first call, right the way through the process. I highly recommend getting in touch.
Vet 1st have been NOTHING but Great from the very 1st phone call until the very last email I had no idea and these guys in my opinon saved me years of dealing with DVA. it really did help my mental health and took 99% of the stress out of it. So if you are not sure give them a call.
Exceptional service, patient and it was a breeze and a great pleasure working with them.
I highly recommend this Veterans First consulting for anyone navigating the DVA claims process. Their knowledge, professionalism, and dedication made what seemed like an overwhelming experience much easier to manage. They took the time to explain every step, and ensured my paperwork was accurate.
Made the process easier. Clear direction and transparency of process.
The team at Veterans First Consulting are unreal to deal with, communication is easy and response time is rapid, they're very helpful and you're never having to stress about sorting anything as they cover it for you. Excellent service
As a veteran this team went above and beyond, explaining all entitlements. Very knowlegable around the whole process and systems. Nothing was ever an issue. The team handiling mine where amazing and you wont find any advocates as nearly as good as them or caring and commited
Veterans First Consulting were so easy to work with, from the start of the process all the way through to the end. They were professional, thorough and patient with my claims process. They checked in regularly and looked into any queries I had. Highly recommend to handle your DVA claims.
Great to deal with, very knowledgeable and helpful every step of the way.
I am absolutley grateful for the team at Veterans First Consulting in their support through my DVA permanent impairment claim. The outcome I received reflected proper preparation and expert advocacy. If you're a veteran considering a DVA claim: don't go it alone. The expertise VFC provides is worth it.
From the first phone call, they told me: "Personalised DVA claims. Done once. Done right." That stuck with me, and they backed it up the entire way through. They took something that could've been stressful and made it straightforward. And the result was nothing short of life changing. Highly recommended
I had the absolute pleasure of dealing with the team at Veteran’s First. They made the whole process a breeze with no stress at all. The team were all extremely helpful, friendly and professional. I’d highly recommend Veterans First to any Veteran thinking about going through with the DVA process.
The only reason I give Veterans First 5 stars is there isn't a higher option. They were incredible. They achieved an outcome I could not have gotten myself.Working with them was the best financial decision I have ever made. You don't need to deal with DVA directly. Well done team. From my family, thank you.
Leaving the ADF is very daunting, especially if it is due to medical matters. Veterans First consulting were there to support me from the very first phone call. I would have never been able to navigate through all the doctor’s appointments and discharge obligations without their help.
They walked me through the whole initial liability process and all conditions were accepted. During the permanent impairment stage, the Veterans First team were easy to talk to and I received maximum compensation. I was particularly impressed that when I asked to speak to the Director he called me within a few hours.
I honestly can't recommend Veterans First Consulting highly enough. Throughout the whole process I was constantly kept up to date and informed. Every member of this team is a pleasure to deal with, nothing is ever too hard. Their knowledge of the full process from start to finish is second to none, no stone is left unturned.
Why Veterans Choose Us for an Alcohol Abuse Claim
The DVA requires a clear link between your service and your condition for Alcohol Abuse Claims. Whether your alcohol use developed from operational stress, PTSD, or your service environment, our team knows how to establish that connection and ensure your claim is clearly documented and well-supported from the start.
Many veterans don't realise alcohol use disorder can affect eligibility for a range of DVA benefits, particularly when combined with depression, anxiety, or PTSD. We understand how DVA assesses these claims and how lifestyle ratings may influence your entitlements, ensuring you receive every benefit you're owed.
Managing alcohol use disorder is hard enough without the added burden of DVA paperwork. We handle everything from gathering evidence and completing forms to liaising with DVA and coordinating with specialists so you can focus on your health and recovery.
Have other questions?
Contact us so we can help.
Yes. Alcohol Use Disorder is a recognised mental health condition under MRCA. If your condition is linked to your service, either directly or as a secondary condition to something like PTSD, you may be entitled to compensation and fully funded treatment. Learn more in our guide to DVA alcohol use disorder.
Absolutely. Many veterans with alcohol use disorder also have PTSD, depression, or anxiety. Claiming multiple related conditions together can change your total impairment points and may broaden the range of DVA entitlements and supports you can access. We help you identify all conditions that should be included in your claim. Our overview of veterans' mental health services covers the support available.
Yes. Under the Non-Liability Health Care (NLHC) program, eligible veterans can access fully funded treatment for mental health conditions, including alcohol use disorder, even if DVA hasn't accepted the condition as service-related or a claim hasn't been lodged.In most cases, you qualify if you're a current or former full-time ADF member, or a reservist with at least one day of continuous full-time or other qualifying service. Treatment is usually accessed through a Veteran White Card, which covers mental health care provided by a GP or mental health professional who accepts DVA payment. Learn more about NLHC and free mental health treatment.
You'll need evidence showing when your alcohol abuse began or worsened in relation to your service. This might include service records, medical history, and statements about your experiences. Secondary claims, where alcohol use developed from an already accepted condition like PTSD or anxiety, can also be established. Our guide on DVA mental health claims explains the evidence requirements.
Only a psychiatrist can assess mental health conditions for DVA permanent impairment purposes. Clinical psychologists cannot conduct these assessments. We connect our clients with suitable psychiatrists in their area who understand DVA requirements and assessment criteria.
Timeframes vary by complexity, but for most veterans, the full journey from lodgement through initial liability and permanent impairment now takes around 18–24 months. Initial delegate assignment alone can take up to 6 months. Working with an experienced advocate like Veterans First Consulting helps avoid delays caused by incomplete documentation. Read about DVA claims timeframes for more details.
Impairment points reflect the extent to which your condition affects daily living, work capacity and relationships and a psychiatrist rates them against DVA's criteria. Where alcohol use disorder is accepted alongside other mental health conditions, the combined impact can affect the level of DVA support and care available to you. Read more about DVA impairment points and how they're calculated.
We don't charge any upfront fees for our initial consultation, and we clearly explain our fee structure before you decide to proceed. Our focus is on providing specialist DVA claims support, and all costs are discussed and agreed with you in advance.
Join thousands of veterans in getting the support they deserve. Leave us a note and our experts will be in touch shortly to discuss your new claim or claim reassessment.
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