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Reading about the DVA claims process can be a huge learning curve due to all the complex terminology involved. This glossary can help cut through confusing jargon and give you clear definitions of terms you might encounter.
Each term is linked to reliable sources for further reading, and we've kept the language simple. If you're finding the process difficult, simply reach out to our team. We're here to guide you through it and ensure you receive every entitlement for your service.
Official impairment assessment guide used by DVA.
Comprehensive DVA healthcare card covering all medical conditions.
Rating system (0–100) indicating severity of service-related conditions.
Payments for veterans unable to work due to accepted conditions.
The stage where DVA determines if a condition is service-related.
Temporary payments while waiting for a condition to stabilise.
Score (0–7) indicating how conditions impact daily life.
Required documentation for incapacity claims or rehabilitation.
Law covering service-related injuries after 1 July 2004.
DVA’s online portal for claims and tracking.
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