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Getting your DVA claim accepted is just the beginning. We’ve supported over 10,000 veterans to navigate and access their treatment and rehabilitation entitlements, and we can help you make use of the support available after your claim is accepted.
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Many veterans don't realise the full range of treatment and rehabilitation services available after their claim is accepted. We know the MRCA inside out, from Gold and White Card coverage to rehabilitation programs and household services.
Our goal is to make sure no eligible treatment or rehabilitation entitlements are overlooked.
Your DVA card opens doors to more than just GP visits. We help veterans understand how to access specialist care, allied health services, mental health support, travel reimbursements and home assistance.
When you know what's available, you can get the care that actually helps you recover and live well.
The claims process doesn't end when DVA makes a determination. We guide you through what happens next, how to use your White or Gold Card, when to request a reassessment and how to access rehabilitation services.
You focus on your health while we help you understand and use your entitlements effectively.
These guys were incredible from start to finish. They made what could have been a stressful process feel simple and straightforward. Communication was great, everything ran smoothly, and I’d highly recommend them to anyone looking for a great experience.
We help make the post-claim process clearer by reviewing your accepted conditions, treatment access and rehabilitation needs. From checking what support may be available to liaising with DVA, we guide you through the next steps.
Hear from Hundreds of Satisifed Clients
I couldn’t recommend Veterans First Consulting highly enough. From the very beginning of my DVA journey right through to my compensation outcome, they have been amazing. They are incredibly knowledgeable and professional, and made the entire process as straightforward and stress-free as possible.
The team took all the stress and hassle out of every step of the process. Kept me highly informed at every stage. Highly recommended!
Extremely organised, proactive and efficient team here. These guys are professionals and each call and email comes across that way. Lastly the results they achieve and the support are phenomenal, highly worth the investment, couldn’t be happier.
I highly recommend Veterans First Consulting. The communication was frequent, clear and professional. The team were extremely helpful and easy to deal with from start to finish. I’m very happy with the service I received and would have no hesitation recommending Veterans First to other veterans.
Veterans first were excellent to deal with, very understanding and reliable. They built trust from the start and stayed true to their word. If your a veteran in doubt make the call to use veterans first.
Veterans First provided an excellent level of guidance, support and understanding through the claims process. They made everything easy and hassle free. Not a single member of the team ever made me feel like anything other than their top priority. Highly recommend.
I honestly cannot speak highly enough of Veterans First Consulting and the support I have received throughout my DVA claims process. They far exceeded my expectations, and looking back, engaging them was one of the best decisions I could have made.
I tried to navigate the DVA process myself and found it incredibly difficult. I heard about Veterans First and decided to give it a shot. They handled my case with compassion and took all the burden away from me. Thanks to Veterans First my claims are settled and I can receive the treatment I need.
I have had a very good experience with Veterans First, very helpful in arranging appointments, and dealing with DVA
Veterans First has been a tremendous help throughout the claims process. Their team provided excellent support and made everything much easier to navigate. I would absolutely use their services again in the future if needed and would highly recommend them to other veterans.
Amazing support from all the team from the very first call, right the way through the process. I highly recommend getting in touch.
Vet 1st have been NOTHING but Great from the very 1st phone call until the very last email I had no idea and these guys in my opinon saved me years of dealing with DVA. it really did help my mental health and took 99% of the stress out of it. So if you are not sure give them a call.
Exceptional service, patient and it was a breeze and a great pleasure working with them.
I highly recommend this Veterans First consulting for anyone navigating the DVA claims process. Their knowledge, professionalism, and dedication made what seemed like an overwhelming experience much easier to manage. They took the time to explain every step, and ensured my paperwork was accurate.
Made the process easier. Clear direction and transparency of process.
The team at Veterans First Consulting are unreal to deal with, communication is easy and response time is rapid, they're very helpful and you're never having to stress about sorting anything as they cover it for you. Excellent service
As a veteran this team went above and beyond, explaining all entitlements. Very knowlegable around the whole process and systems. Nothing was ever an issue. The team handiling mine where amazing and you wont find any advocates as nearly as good as them or caring and commited
Veterans First Consulting were so easy to work with, from the start of the process all the way through to the end. They were professional, thorough and patient with my claims process. They checked in regularly and looked into any queries I had. Highly recommend to handle your DVA claims.
Great to deal with, very knowledgeable and helpful every step of the way.
I am absolutley grateful for the team at Veterans First Consulting in their support through my DVA permanent impairment claim. The outcome I received reflected proper preparation and expert advocacy. If you're a veteran considering a DVA claim: don't go it alone. The expertise VFC provides is worth it.
From the first phone call, they told me: "Personalised DVA claims. Done once. Done right." That stuck with me, and they backed it up the entire way through. They took something that could've been stressful and made it straightforward. And the result was nothing short of life changing. Highly recommended
I had the absolute pleasure of dealing with the team at Veteran’s First. They made the whole process a breeze with no stress at all. The team were all extremely helpful, friendly and professional. I’d highly recommend Veterans First to any Veteran thinking about going through with the DVA process.
The only reason I give Veterans First 5 stars is there isn't a higher option. They were incredible. They achieved an outcome I could not have gotten myself.Working with them was the best financial decision I have ever made. You don't need to deal with DVA directly. Well done team. From my family, thank you.
Leaving the ADF is very daunting, especially if it is due to medical matters. Veterans First consulting were there to support me from the very first phone call. I would have never been able to navigate through all the doctor’s appointments and discharge obligations without their help.
They walked me through the whole initial liability process and all conditions were accepted. During the permanent impairment stage, the Veterans First team were easy to talk to and I received maximum compensation. I was particularly impressed that when I asked to speak to the Director he called me within a few hours.
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I honestly can't recommend Veterans First Consulting highly enough. Throughout the whole process I was constantly kept up to date and informed. Every member of this team is a pleasure to deal with, nothing is ever too hard. Their knowledge of the full process from start to finish is second to none, no stone is left unturned.
I couldn’t recommend Veterans First Consulting highly enough. From the very beginning of my DVA journey right through to my compensation outcome, they have been amazing. They are incredibly knowledgeable and professional, and made the entire process as straightforward and stress-free as possible.
The team took all the stress and hassle out of every step of the process. Kept me highly informed at every stage. Highly recommended!
Extremely organised, proactive and efficient team here. These guys are professionals and each call and email comes across that way. Lastly the results they achieve and the support are phenomenal, highly worth the investment, couldn’t be happier.
I highly recommend Veterans First Consulting. The communication was frequent, clear and professional. The team were extremely helpful and easy to deal with from start to finish. I’m very happy with the service I received and would have no hesitation recommending Veterans First to other veterans.
Veterans first were excellent to deal with, very understanding and reliable. They built trust from the start and stayed true to their word. If your a veteran in doubt make the call to use veterans first.
Veterans First provided an excellent level of guidance, support and understanding through the claims process. They made everything easy and hassle free. Not a single member of the team ever made me feel like anything other than their top priority. Highly recommend.
I honestly cannot speak highly enough of Veterans First Consulting and the support I have received throughout my DVA claims process. They far exceeded my expectations, and looking back, engaging them was one of the best decisions I could have made.
I tried to navigate the DVA process myself and found it incredibly difficult. I heard about Veterans First and decided to give it a shot. They handled my case with compassion and took all the burden away from me. Thanks to Veterans First my claims are settled and I can receive the treatment I need.
I have had a very good experience with Veterans First, very helpful in arranging appointments, and dealing with DVA
Veterans First has been a tremendous help throughout the claims process. Their team provided excellent support and made everything much easier to navigate. I would absolutely use their services again in the future if needed and would highly recommend them to other veterans.
Amazing support from all the team from the very first call, right the way through the process. I highly recommend getting in touch.
Vet 1st have been NOTHING but Great from the very 1st phone call until the very last email I had no idea and these guys in my opinon saved me years of dealing with DVA. it really did help my mental health and took 99% of the stress out of it. So if you are not sure give them a call.
Exceptional service, patient and it was a breeze and a great pleasure working with them.
I highly recommend this Veterans First consulting for anyone navigating the DVA claims process. Their knowledge, professionalism, and dedication made what seemed like an overwhelming experience much easier to manage. They took the time to explain every step, and ensured my paperwork was accurate.
Made the process easier. Clear direction and transparency of process.
The team at Veterans First Consulting are unreal to deal with, communication is easy and response time is rapid, they're very helpful and you're never having to stress about sorting anything as they cover it for you. Excellent service
As a veteran this team went above and beyond, explaining all entitlements. Very knowlegable around the whole process and systems. Nothing was ever an issue. The team handiling mine where amazing and you wont find any advocates as nearly as good as them or caring and commited
Veterans First Consulting were so easy to work with, from the start of the process all the way through to the end. They were professional, thorough and patient with my claims process. They checked in regularly and looked into any queries I had. Highly recommend to handle your DVA claims.
Great to deal with, very knowledgeable and helpful every step of the way.
I am absolutley grateful for the team at Veterans First Consulting in their support through my DVA permanent impairment claim. The outcome I received reflected proper preparation and expert advocacy. If you're a veteran considering a DVA claim: don't go it alone. The expertise VFC provides is worth it.
From the first phone call, they told me: "Personalised DVA claims. Done once. Done right." That stuck with me, and they backed it up the entire way through. They took something that could've been stressful and made it straightforward. And the result was nothing short of life changing. Highly recommended
I had the absolute pleasure of dealing with the team at Veteran’s First. They made the whole process a breeze with no stress at all. The team were all extremely helpful, friendly and professional. I’d highly recommend Veterans First to any Veteran thinking about going through with the DVA process.
The only reason I give Veterans First 5 stars is there isn't a higher option. They were incredible. They achieved an outcome I could not have gotten myself.Working with them was the best financial decision I have ever made. You don't need to deal with DVA directly. Well done team. From my family, thank you.
Leaving the ADF is very daunting, especially if it is due to medical matters. Veterans First consulting were there to support me from the very first phone call. I would have never been able to navigate through all the doctor’s appointments and discharge obligations without their help.
They walked me through the whole initial liability process and all conditions were accepted. During the permanent impairment stage, the Veterans First team were easy to talk to and I received maximum compensation. I was particularly impressed that when I asked to speak to the Director he called me within a few hours.
I honestly can't recommend Veterans First Consulting highly enough. Throughout the whole process I was constantly kept up to date and informed. Every member of this team is a pleasure to deal with, nothing is ever too hard. Their knowledge of the full process from start to finish is second to none, no stone is left unturned.
Common DVA FAQs
Have other questions?
Contact us so we can help.
Your White Card covers treatment only for DVA-accepted conditions listed on your card. A Gold Card covers all clinically required medical treatment for any condition, whether service-related or not. You can't apply directly for a Gold Card. It's issued when you reach 60+ impairment points, receive the Special Rate Disability Pension or meet certain age and service criteria. Learn more in our Veterans Card guide to DVA benefits and eligibility.
Once DVA accepts your condition as service-related, you receive a White Card covering treatment for that specific condition. This includes GP visits, specialist consultations, allied health services, hospital care and subsidised medications through the Repatriation Pharmaceutical Benefits Scheme. If you reach 60 or more impairment points, you'll receive a Gold Card covering all your healthcare needs. Find out more in our comprehensive guide to what you can claim from the DVA.
DVA rehabilitation covers three areas: medical management, psychosocial support and vocational rehabilitation. You may also be eligible for household services, attendant care and mobility aids. Discover more in our guide to DVA care services for veterans.
If your accepted conditions prevent you from doing routine domestic tasks, you may be eligible for household services covering cleaning, laundry, gardening and lawn mowing. For personal care needs like showering and dressing, attendant care compensation may be available. Both require an assessment by DVA to confirm your needs. Learn more in our guide to DVA care and home support for veterans.
Yes. Gold Card holders can claim travel expenses for any medical appointment. White Card holders can claim travel for appointments related to accepted conditions. This includes reimbursement for fuel, accommodation and meals when travelling for treatment. From July 2026, all veterans will receive a uniform reimbursement rate of 68 cents per kilometre. Learn more in our guide to DVA travel for treatment.
If your service-related condition worsens over time, you can request that DVA reassess your permanent impairment rating. DVA will review your current medical evidence and impairment and lifestyle ratings to determine whether your level of treatment access and related entitlements should change under MRCA assessment criteria. Depending on the evidence, your entitlements may increase, remain the same or not change if higher thresholds are not met. Learn more in our comprehensive guide to what you can claim from the DVA.
Yes. Through Non-Liability Health Care (NLHC), veterans with at least one day of continuous full-time service can access mental health treatment without proving their condition is service-related. This includes treatment for PTSD, anxiety, depression and substance use disorders. You'll use your White Card to access these services. Learn more in our guide to DVA Non-Liability Health Care.
We don't charge any upfront fees for our initial consultation, and we clearly explain our fee structure before you decide to proceed. Our focus is on providing specialist DVA claims support, and all costs are discussed and agreed with you in advance.
Don’t go through the process alone—our experts ensure you receive the support you deserve. We’ve already helped over 10,000 veterans secure their rightful entitlements. Contact us and we will be in touch shortly.
Zero upfront fees – only pay for successful claims
10,000+ veterans served – we know what we're doing
Australia's largest DVA advocacy group
