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Getting your DVA claim accepted is just the beginning. We’ve supported over 9,000 veterans to navigate and access their treatment and rehabilitation entitlements, and we can help you make use of the support available after your claim is accepted.
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Many veterans don't realise the full range of treatment and rehabilitation services available after their claim is accepted. We know the MRCA inside out, from Gold and White Card coverage to rehabilitation programs and household services.
Our goal is to make sure no eligible treatment or rehabilitation entitlements are overlooked.
Your DVA card opens doors to more than just GP visits. We help veterans understand how to access specialist care, allied health services, mental health support, travel reimbursements and home assistance.
When you know what's available, you can get the care that actually helps you recover and live well.
The claims process doesn't end when DVA makes a determination. We guide you through what happens next, how to use your White or Gold Card, when to request a reassessment and how to access rehabilitation services.
You focus on your health while we help you understand and use your entitlements effectively.
These guys were incredible from start to finish. They made what could have been a stressful process feel simple and straightforward. Communication was great, everything ran smoothly, and I’d highly recommend them to anyone looking for a great experience.
We help make the post-claim process clearer by reviewing your accepted conditions, treatment access and rehabilitation needs. From checking what support may be available to liaising with DVA, we guide you through the next steps.
Hear from Hundreds of Satisifed Clients
Great to deal with, very knowledgeable and helpful every step of the way.
I am absolutley grateful for the team at Veterans First Consulting in their support through my DVA permanent impairment claim. The outcome I received reflected proper preparation and expert advocacy. If you're a veteran considering a DVA claim: don't go it alone. The expertise VFC provides is worth it.
Professional and caring, a great experience with all the members of the Veterans First team from start to finish. Highly recommend making contact.
Was very helpfull, they helped guide me through the confusing paper work and new the proccess well. I couldnt have done it with out them. Thank you to everyone in the VFC team.
Veterans First offered a great advocate experience. Good communication during the entire process and taking the stress and hassle out of arranging appointments.
I put off putting in my claims for a long time intimidated by the process doing it myself. I’m glad I made the decision to go with Veterans first. I have treatment plans for my conditions and a very generous payout thanks to the team.
The best firm to do PI claims specifically for defence members active or inactive.
Veterans First were extremely helpful in putting together my claim and dealt with DVA on my behalf. They kept me in the loop at all times throughout the whole process. Thanks to Fiona, Kim and the team at Veterans First. I highly recommend.
Great service, no fuss from a very professional team. I got all my DVA stuff sorted that I jad been putting off, with a great result.
Was recommend to me from friend, i found Very helpful and very experienced, i would recommend to others.
From the first phone call, they told me: "Personalised DVA claims. Done once. Done right." That stuck with me, and they backed it up the entire way through. They took something that could've been stressful and made it straightforward. And the result was nothing short of life changing. Highly recommended
Great service, great team. Provided good support throughout every step of the process.
VFC made the entire DVA process as simple and as stress free as you could ever want it. The consistent updates and explanation of what things mean took the uncertainty out of the process .They honestly hold clients interests as a priority.
Five stars still isn’t enough for Veterans First, so professional to deal with and made something so daunting and overwhelming a smooth and simple process. The outcome I got I don’t think I would’ve been able to get on my own.
I can’t recommend Veterans First Consulting highly enough. They submitted my claims to DVA and took care of organising all the required appointments. Their team was consistently supportive and made what could have been a stressful experience feel smooth and manageable.
My experience with Veterans First Consulting has been superb. Had I not made the initial call then I would still be suffering with medical issues. Their knowledge of and experience in dealing with DVA is second to none and without their assistance and guidance I would not be in the position that I am today.
I had the absolute pleasure of dealing with the team at Veteran’s First. They made the whole process a breeze with no stress at all. The team were all extremely helpful, friendly and professional. I’d highly recommend Veterans First to any Veteran thinking about going through with the DVA process.
The only reason I give Veterans First 5 stars is there isn't a higher option. They were incredible. They achieved an outcome I could not have gotten myself.Working with them was the best financial decision I have ever made. You don't need to deal with DVA directly. Well done team. From my family, thank you.
Leaving the ADF is very daunting, especially if it is due to medical matters. Veterans First consulting were there to support me from the very first phone call. I would have never been able to navigate through all the doctor’s appointments and discharge obligations without their help.
They walked me through the whole initial liability process and all conditions were accepted. During the permanent impairment stage, the Veterans First team were easy to talk to and I received maximum compensation. I was particularly impressed that when I asked to speak to the Director he called me within a few hours.
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Couldn’t recommend them enough. Any veterans out there that need to put claims in without dealing with dva direct this is the place to go.
Veterans First Consulting were very helpful, supportive and professional making the process very smooth.
Veteran First provided outstanding service. The team was professional, friendly, and always willing to help. Communication was clear and timely, and I felt respected and supported throughout. I highly recommend them to any veteran looking for reliable and genuine support.
Very happy dealing with VFC. They took the dramas out of the DVA paperwork and booked all required medical appointments. Had my own gp out of his depth with DVA paperwork and when he left the practice I changed to VFC and was very happy with the communication and outcome.
These guys are life savers, couldn't have done it without them. Top tier service
The team made the whole process super simple and hassle free. I got a geat result and it was very much worth the fee.
Great to deal with, very knowledgeable and helpful every step of the way.
I am absolutley grateful for the team at Veterans First Consulting in their support through my DVA permanent impairment claim. The outcome I received reflected proper preparation and expert advocacy. If you're a veteran considering a DVA claim: don't go it alone. The expertise VFC provides is worth it.
Professional and caring, a great experience with all the members of the Veterans First team from start to finish. Highly recommend making contact.
Was very helpfull, they helped guide me through the confusing paper work and new the proccess well. I couldnt have done it with out them. Thank you to everyone in the VFC team.
Veterans First offered a great advocate experience. Good communication during the entire process and taking the stress and hassle out of arranging appointments.
I put off putting in my claims for a long time intimidated by the process doing it myself. I’m glad I made the decision to go with Veterans first. I have treatment plans for my conditions and a very generous payout thanks to the team.
The best firm to do PI claims specifically for defence members active or inactive.
Veterans First were extremely helpful in putting together my claim and dealt with DVA on my behalf. They kept me in the loop at all times throughout the whole process. Thanks to Fiona, Kim and the team at Veterans First. I highly recommend.
Great service, no fuss from a very professional team. I got all my DVA stuff sorted that I jad been putting off, with a great result.
Was recommend to me from friend, i found Very helpful and very experienced, i would recommend to others.
From the first phone call, they told me: "Personalised DVA claims. Done once. Done right." That stuck with me, and they backed it up the entire way through. They took something that could've been stressful and made it straightforward. And the result was nothing short of life changing. Highly recommended
Great service, great team. Provided good support throughout every step of the process.
VFC made the entire DVA process as simple and as stress free as you could ever want it. The consistent updates and explanation of what things mean took the uncertainty out of the process .They honestly hold clients interests as a priority.
Five stars still isn’t enough for Veterans First, so professional to deal with and made something so daunting and overwhelming a smooth and simple process. The outcome I got I don’t think I would’ve been able to get on my own.
I can’t recommend Veterans First Consulting highly enough. They submitted my claims to DVA and took care of organising all the required appointments. Their team was consistently supportive and made what could have been a stressful experience feel smooth and manageable.
My experience with Veterans First Consulting has been superb. Had I not made the initial call then I would still be suffering with medical issues. Their knowledge of and experience in dealing with DVA is second to none and without their assistance and guidance I would not be in the position that I am today.
I had the absolute pleasure of dealing with the team at Veteran’s First. They made the whole process a breeze with no stress at all. The team were all extremely helpful, friendly and professional. I’d highly recommend Veterans First to any Veteran thinking about going through with the DVA process.
The only reason I give Veterans First 5 stars is there isn't a higher option. They were incredible. They achieved an outcome I could not have gotten myself.Working with them was the best financial decision I have ever made. You don't need to deal with DVA directly. Well done team. From my family, thank you.
Leaving the ADF is very daunting, especially if it is due to medical matters. Veterans First consulting were there to support me from the very first phone call. I would have never been able to navigate through all the doctor’s appointments and discharge obligations without their help.
They walked me through the whole initial liability process and all conditions were accepted. During the permanent impairment stage, the Veterans First team were easy to talk to and I received maximum compensation. I was particularly impressed that when I asked to speak to the Director he called me within a few hours.
Couldn’t recommend them enough. Any veterans out there that need to put claims in without dealing with dva direct this is the place to go.
Veterans First Consulting were very helpful, supportive and professional making the process very smooth.
Veteran First provided outstanding service. The team was professional, friendly, and always willing to help. Communication was clear and timely, and I felt respected and supported throughout. I highly recommend them to any veteran looking for reliable and genuine support.
Very happy dealing with VFC. They took the dramas out of the DVA paperwork and booked all required medical appointments. Had my own gp out of his depth with DVA paperwork and when he left the practice I changed to VFC and was very happy with the communication and outcome.
These guys are life savers, couldn't have done it without them. Top tier service
The team made the whole process super simple and hassle free. I got a geat result and it was very much worth the fee.
Common DVA FAQs
Have other questions?
Contact us so we can help.
Your White Card covers treatment only for DVA-accepted conditions listed on your card. A Gold Card covers all clinically required medical treatment for any condition, whether service-related or not. You can't apply directly for a Gold Card. It's issued when you reach 60+ impairment points, receive the Special Rate Disability Pension or meet certain age and service criteria. Learn more in our Veterans Card guide to DVA benefits and eligibility.
Once DVA accepts your condition as service-related, you receive a White Card covering treatment for that specific condition. This includes GP visits, specialist consultations, allied health services, hospital care and subsidised medications through the Repatriation Pharmaceutical Benefits Scheme. If you reach 60 or more impairment points, you'll receive a Gold Card covering all your healthcare needs. Find out more in our comprehensive guide to what you can claim from the DVA.
DVA rehabilitation covers three areas: medical management, psychosocial support and vocational rehabilitation. You may also be eligible for household services, attendant care and mobility aids. Discover more in our guide to DVA care services for veterans.
If your accepted conditions prevent you from doing routine domestic tasks, you may be eligible for household services covering cleaning, laundry, gardening and lawn mowing. For personal care needs like showering and dressing, attendant care compensation may be available. Both require an assessment by DVA to confirm your needs. Learn more in our guide to DVA care and home support for veterans.
Yes. Gold Card holders can claim travel expenses for any medical appointment. White Card holders can claim travel for appointments related to accepted conditions. This includes reimbursement for fuel, accommodation and meals when travelling for treatment. From July 2026, all veterans will receive a uniform reimbursement rate of 68 cents per kilometre. Learn more in our guide to DVA travel for treatment.
If your service-related condition worsens over time, you can request that DVA reassess your permanent impairment rating. DVA will review your current medical evidence and impairment and lifestyle ratings to determine whether your level of treatment access and related entitlements should change under MRCA assessment criteria. Depending on the evidence, your entitlements may increase, remain the same or not change if higher thresholds are not met. Learn more in our comprehensive guide to what you can claim from the DVA.
Yes. Through Non-Liability Health Care (NLHC), veterans with at least one day of continuous full-time service can access mental health treatment without proving their condition is service-related. This includes treatment for PTSD, anxiety, depression and substance use disorders. You'll use your White Card to access these services. Learn more in our guide to DVA Non-Liability Health Care.
We don't charge any upfront fees for our initial consultation, and we clearly explain our fee structure before you decide to proceed. Our focus is on providing specialist DVA claims support, and all costs are discussed and agreed with you in advance.
Don’t go through the process alone—our experts ensure you receive the support you deserve. We’ve already helped over 9,000 veterans secure their rightful entitlements. Contact us and we will be in touch shortly.
Zero upfront fees – only pay for successful claims
9,000+ veterans served – we know what we're doing
Protected by our fee gap guarantee
