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We've supported over 9,000 veterans through complex DVA claims under MRCA. If a knee injury from service is affecting your daily life, our team will prepare and manage your claim so your condition is clearly assessed.
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Expert Assistance With Your Knee Injury Claim
We start by reviewing your service history, medical records and current symptoms to determine your eligibility for a knee injury claim under MRCA. Our team identifies whether your condition meets the Statements of Principles criteria and advise you on the most appropriate next steps.
We gather all the medical evidence your claim needs, complete the required DVA forms and coordinate with specialists who are familiar with how DVA assesses lower limb impairment. Every detail is reviewed to avoid delays, requests for further information or outright rejections.
Hear from Hundreds of Veterans
Great to deal with, very knowledgeable and helpful every step of the way.
I am absolutley grateful for the team at Veterans First Consulting in their support through my DVA permanent impairment claim. The outcome I received reflected proper preparation and expert advocacy. If you're a veteran considering a DVA claim: don't go it alone. The expertise VFC provides is worth it.
Professional and caring, a great experience with all the members of the Veterans First team from start to finish. Highly recommend making contact.
Was very helpfull, they helped guide me through the confusing paper work and new the proccess well. I couldnt have done it with out them. Thank you to everyone in the VFC team.
Veterans First offered a great advocate experience. Good communication during the entire process and taking the stress and hassle out of arranging appointments.
I put off putting in my claims for a long time intimidated by the process doing it myself. I’m glad I made the decision to go with Veterans first. I have treatment plans for my conditions and a very generous payout thanks to the team.
The best firm to do PI claims specifically for defence members active or inactive.
Veterans First were extremely helpful in putting together my claim and dealt with DVA on my behalf. They kept me in the loop at all times throughout the whole process. Thanks to Fiona, Kim and the team at Veterans First. I highly recommend.
Great service, no fuss from a very professional team. I got all my DVA stuff sorted that I jad been putting off, with a great result.
Was recommend to me from friend, i found Very helpful and very experienced, i would recommend to others.
From the first phone call, they told me: "Personalised DVA claims. Done once. Done right." That stuck with me, and they backed it up the entire way through. They took something that could've been stressful and made it straightforward. And the result was nothing short of life changing. Highly recommended
Great service, great team. Provided good support throughout every step of the process.
VFC made the entire DVA process as simple and as stress free as you could ever want it. The consistent updates and explanation of what things mean took the uncertainty out of the process .They honestly hold clients interests as a priority.
Five stars still isn’t enough for Veterans First, so professional to deal with and made something so daunting and overwhelming a smooth and simple process. The outcome I got I don’t think I would’ve been able to get on my own.
I can’t recommend Veterans First Consulting highly enough. They submitted my claims to DVA and took care of organising all the required appointments. Their team was consistently supportive and made what could have been a stressful experience feel smooth and manageable.
My experience with Veterans First Consulting has been superb. Had I not made the initial call then I would still be suffering with medical issues. Their knowledge of and experience in dealing with DVA is second to none and without their assistance and guidance I would not be in the position that I am today.
I had the absolute pleasure of dealing with the team at Veteran’s First. They made the whole process a breeze with no stress at all. The team were all extremely helpful, friendly and professional. I’d highly recommend Veterans First to any Veteran thinking about going through with the DVA process.
The only reason I give Veterans First 5 stars is there isn't a higher option. They were incredible. They achieved an outcome I could not have gotten myself.Working with them was the best financial decision I have ever made. You don't need to deal with DVA directly. Well done team. From my family, thank you.
Leaving the ADF is very daunting, especially if it is due to medical matters. Veterans First consulting were there to support me from the very first phone call. I would have never been able to navigate through all the doctor’s appointments and discharge obligations without their help.
They walked me through the whole initial liability process and all conditions were accepted. During the permanent impairment stage, the Veterans First team were easy to talk to and I received maximum compensation. I was particularly impressed that when I asked to speak to the Director he called me within a few hours.
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Couldn’t recommend them enough. Any veterans out there that need to put claims in without dealing with dva direct this is the place to go.
Veterans First Consulting were very helpful, supportive and professional making the process very smooth.
Veteran First provided outstanding service. The team was professional, friendly, and always willing to help. Communication was clear and timely, and I felt respected and supported throughout. I highly recommend them to any veteran looking for reliable and genuine support.
Very happy dealing with VFC. They took the dramas out of the DVA paperwork and booked all required medical appointments. Had my own gp out of his depth with DVA paperwork and when he left the practice I changed to VFC and was very happy with the communication and outcome.
These guys are life savers, couldn't have done it without them. Top tier service
The team made the whole process super simple and hassle free. I got a geat result and it was very much worth the fee.
Great to deal with, very knowledgeable and helpful every step of the way.
I am absolutley grateful for the team at Veterans First Consulting in their support through my DVA permanent impairment claim. The outcome I received reflected proper preparation and expert advocacy. If you're a veteran considering a DVA claim: don't go it alone. The expertise VFC provides is worth it.
Professional and caring, a great experience with all the members of the Veterans First team from start to finish. Highly recommend making contact.
Was very helpfull, they helped guide me through the confusing paper work and new the proccess well. I couldnt have done it with out them. Thank you to everyone in the VFC team.
Veterans First offered a great advocate experience. Good communication during the entire process and taking the stress and hassle out of arranging appointments.
I put off putting in my claims for a long time intimidated by the process doing it myself. I’m glad I made the decision to go with Veterans first. I have treatment plans for my conditions and a very generous payout thanks to the team.
The best firm to do PI claims specifically for defence members active or inactive.
Veterans First were extremely helpful in putting together my claim and dealt with DVA on my behalf. They kept me in the loop at all times throughout the whole process. Thanks to Fiona, Kim and the team at Veterans First. I highly recommend.
Great service, no fuss from a very professional team. I got all my DVA stuff sorted that I jad been putting off, with a great result.
Was recommend to me from friend, i found Very helpful and very experienced, i would recommend to others.
From the first phone call, they told me: "Personalised DVA claims. Done once. Done right." That stuck with me, and they backed it up the entire way through. They took something that could've been stressful and made it straightforward. And the result was nothing short of life changing. Highly recommended
Great service, great team. Provided good support throughout every step of the process.
VFC made the entire DVA process as simple and as stress free as you could ever want it. The consistent updates and explanation of what things mean took the uncertainty out of the process .They honestly hold clients interests as a priority.
Five stars still isn’t enough for Veterans First, so professional to deal with and made something so daunting and overwhelming a smooth and simple process. The outcome I got I don’t think I would’ve been able to get on my own.
I can’t recommend Veterans First Consulting highly enough. They submitted my claims to DVA and took care of organising all the required appointments. Their team was consistently supportive and made what could have been a stressful experience feel smooth and manageable.
My experience with Veterans First Consulting has been superb. Had I not made the initial call then I would still be suffering with medical issues. Their knowledge of and experience in dealing with DVA is second to none and without their assistance and guidance I would not be in the position that I am today.
I had the absolute pleasure of dealing with the team at Veteran’s First. They made the whole process a breeze with no stress at all. The team were all extremely helpful, friendly and professional. I’d highly recommend Veterans First to any Veteran thinking about going through with the DVA process.
The only reason I give Veterans First 5 stars is there isn't a higher option. They were incredible. They achieved an outcome I could not have gotten myself.Working with them was the best financial decision I have ever made. You don't need to deal with DVA directly. Well done team. From my family, thank you.
Leaving the ADF is very daunting, especially if it is due to medical matters. Veterans First consulting were there to support me from the very first phone call. I would have never been able to navigate through all the doctor’s appointments and discharge obligations without their help.
They walked me through the whole initial liability process and all conditions were accepted. During the permanent impairment stage, the Veterans First team were easy to talk to and I received maximum compensation. I was particularly impressed that when I asked to speak to the Director he called me within a few hours.
Couldn’t recommend them enough. Any veterans out there that need to put claims in without dealing with dva direct this is the place to go.
Veterans First Consulting were very helpful, supportive and professional making the process very smooth.
Veteran First provided outstanding service. The team was professional, friendly, and always willing to help. Communication was clear and timely, and I felt respected and supported throughout. I highly recommend them to any veteran looking for reliable and genuine support.
Very happy dealing with VFC. They took the dramas out of the DVA paperwork and booked all required medical appointments. Had my own gp out of his depth with DVA paperwork and when he left the practice I changed to VFC and was very happy with the communication and outcome.
These guys are life savers, couldn't have done it without them. Top tier service
The team made the whole process super simple and hassle free. I got a geat result and it was very much worth the fee.
Why Veterans Choose Us for Knee Injury Claims
Knee injury claims need clear medical evidence showing how the condition relates to your service and affects your movement, function and daily life. Our team understands how DVA assesses lower-limb conditions under MRCA and helps prepare your claim with the right medical records, service details and supporting evidence.
Many veterans are unsure how knee pain, restricted movement or reduced function may be assessed by DVA. We help document the impact on work, exercise, mobility and everyday activities, so your claim reflects your situation as clearly as possible.
Have other questions?
Contact us so we can help.
Chondromalacia patella is inflammation and softening of the cartilage on the underside of the kneecap. It is a common cause of front-of-knee pain in younger, physically active people, and can be triggered or aggravated by repeated stress from running, marching, load-bearing and physical training during ADF service. DVA uses this specific diagnostic term in its claims system, and lists chondromalacia patella among the 2 commonly accepted conditions under its Provisional Access to Medical Treatment (PAMT) program.
If you've sustained a knee injury during ADF service, or your knee condition worsened because of service, you may be eligible for recognition and support under MRCA. The first step is an initial liability claim to establish that your condition is service-related. Chondromalacia patella is one of DVA's most commonly accepted conditions, and claims for this diagnosis follow a streamlined assessment pathway. Learn more in our guide on how to make a DVA claim.
Yes. Chondromalacia patella is one of the 20 most commonly accepted conditions covered by DVA’s Provisional Access to Medical Treatment program. If you lodge an MRCA claim for chondromalacia patella between 18 June 2017 and 30 June 2026, you may be able to access DVA-funded treatment for your knee while DVA assesses your claim. DVA will send you a Treatment Confirmation Form, which your GP must complete to confirm that your diagnosis matches one of the PAMT conditions. Learn more about the PAMT program in our detailed guide.
DVA assesses knee conditions under the lower limb tables in Chapter 3 of GARP M. Your impairment points are based on functional loss, such as difficulty with stairs, walking speed and mobility, as well as other measurable physical impairment. Under MRCA, you generally need at least 10 impairment points across all accepted conditions to qualify for permanent impairment benefits, although a small number of conditions, such as hearing loss or loss of fingers, toes, taste or smell, only require fiver points. Find out more in our DVA impairment points table guide.
The full permanent impairment journey, from your initial liability claim through to a final permanent impairment decision, typically takes around 18–24 months, depending on the complexity of your conditions and DVA workloads. Once your Permanent Impairment Assessment Form is lodged, the decision stage alone can take up to 12 months. One of the most common early delays is the initial assignment of a delegate, which can take up to four months. Working with a professional advocacy team helps reduce unnecessary holdups by preparing your documentation carefully from the outset. Read more in our detailed guide on DVA claims timeframes.
We don't charge any upfront fees for our initial consultation, and we clearly explain our fee structure before you decide to proceed. Our focus is on providing specialist DVA claims support, and all costs are discussed and agreed with you in advance.
If a service-related knee injury deteriorates after your initial assessment, you can ask DVA to reassess your permanent impairment. DVA will review your impairment and lifestyle ratings to reflect your current condition, and your level of support may change if your overall impairment increases. In some veterans, chondromalacia patella can also contribute to an onset of osteoarthritis in the knee, which may open additional claim pathways. Read more about DVA osteoarthritis claims in our dedicated guide.
If your claim is rejected or you're unhappy with the decision or assessment outcome, you can request a review or appeal. A well-prepared appeal supported by relevant medical evidence helps present your case clearly during the review. Our team has experience challenging DVA decisions and can guide you through the process. Learn more about the DVA appeals process.
Join thousands of veterans in getting the support they deserve. Leave us a note and our experts will be in touch shortly to discuss your new claim or claim reassessment.
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