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Plantar fasciitis is one of the most commonly accepted conditions under MRCA, and one where veterans often don’t understand how their condition is assessed. Our team of ex-DVA specialists know exactly what documentation is required.
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Expert Assistance With Your Plantar Fasciitis Claim
We start with a no-obligation conversation about your situation, your service history and how plantar fasciitis is affecting your daily life. We'll walk you through how the MRCA claims process works and you'll have a clear picture of your options and what comes next.
Once you come on board, we get to work. We gather your medical records, complete all the DVA paperwork and connect you with specialists in your area who understand DVA assessment requirements. For plantar fasciitis, having clear medical documentation about how the condition affects your mobility helps DVA assess your condition.
Hear from Hundreds of Veterans
Great to deal with, very knowledgeable and helpful every step of the way.
I am absolutley grateful for the team at Veterans First Consulting in their support through my DVA permanent impairment claim. The outcome I received reflected proper preparation and expert advocacy. If you're a veteran considering a DVA claim: don't go it alone. The expertise VFC provides is worth it.
Professional and caring, a great experience with all the members of the Veterans First team from start to finish. Highly recommend making contact.
Was very helpfull, they helped guide me through the confusing paper work and new the proccess well. I couldnt have done it with out them. Thank you to everyone in the VFC team.
Veterans First offered a great advocate experience. Good communication during the entire process and taking the stress and hassle out of arranging appointments.
I put off putting in my claims for a long time intimidated by the process doing it myself. I’m glad I made the decision to go with Veterans first. I have treatment plans for my conditions and a very generous payout thanks to the team.
The best firm to do PI claims specifically for defence members active or inactive.
Veterans First were extremely helpful in putting together my claim and dealt with DVA on my behalf. They kept me in the loop at all times throughout the whole process. Thanks to Fiona, Kim and the team at Veterans First. I highly recommend.
Great service, no fuss from a very professional team. I got all my DVA stuff sorted that I jad been putting off, with a great result.
Was recommend to me from friend, i found Very helpful and very experienced, i would recommend to others.
From the first phone call, they told me: "Personalised DVA claims. Done once. Done right." That stuck with me, and they backed it up the entire way through. They took something that could've been stressful and made it straightforward. And the result was nothing short of life changing. Highly recommended
Great service, great team. Provided good support throughout every step of the process.
VFC made the entire DVA process as simple and as stress free as you could ever want it. The consistent updates and explanation of what things mean took the uncertainty out of the process .They honestly hold clients interests as a priority.
Five stars still isn’t enough for Veterans First, so professional to deal with and made something so daunting and overwhelming a smooth and simple process. The outcome I got I don’t think I would’ve been able to get on my own.
I can’t recommend Veterans First Consulting highly enough. They submitted my claims to DVA and took care of organising all the required appointments. Their team was consistently supportive and made what could have been a stressful experience feel smooth and manageable.
My experience with Veterans First Consulting has been superb. Had I not made the initial call then I would still be suffering with medical issues. Their knowledge of and experience in dealing with DVA is second to none and without their assistance and guidance I would not be in the position that I am today.
I had the absolute pleasure of dealing with the team at Veteran’s First. They made the whole process a breeze with no stress at all. The team were all extremely helpful, friendly and professional. I’d highly recommend Veterans First to any Veteran thinking about going through with the DVA process.
The only reason I give Veterans First 5 stars is there isn't a higher option. They were incredible. They achieved an outcome I could not have gotten myself.Working with them was the best financial decision I have ever made. You don't need to deal with DVA directly. Well done team. From my family, thank you.
Leaving the ADF is very daunting, especially if it is due to medical matters. Veterans First consulting were there to support me from the very first phone call. I would have never been able to navigate through all the doctor’s appointments and discharge obligations without their help.
They walked me through the whole initial liability process and all conditions were accepted. During the permanent impairment stage, the Veterans First team were easy to talk to and I received maximum compensation. I was particularly impressed that when I asked to speak to the Director he called me within a few hours.
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Couldn’t recommend them enough. Any veterans out there that need to put claims in without dealing with dva direct this is the place to go.
Veterans First Consulting were very helpful, supportive and professional making the process very smooth.
Veteran First provided outstanding service. The team was professional, friendly, and always willing to help. Communication was clear and timely, and I felt respected and supported throughout. I highly recommend them to any veteran looking for reliable and genuine support.
Very happy dealing with VFC. They took the dramas out of the DVA paperwork and booked all required medical appointments. Had my own gp out of his depth with DVA paperwork and when he left the practice I changed to VFC and was very happy with the communication and outcome.
These guys are life savers, couldn't have done it without them. Top tier service
The team made the whole process super simple and hassle free. I got a geat result and it was very much worth the fee.
Great to deal with, very knowledgeable and helpful every step of the way.
I am absolutley grateful for the team at Veterans First Consulting in their support through my DVA permanent impairment claim. The outcome I received reflected proper preparation and expert advocacy. If you're a veteran considering a DVA claim: don't go it alone. The expertise VFC provides is worth it.
Professional and caring, a great experience with all the members of the Veterans First team from start to finish. Highly recommend making contact.
Was very helpfull, they helped guide me through the confusing paper work and new the proccess well. I couldnt have done it with out them. Thank you to everyone in the VFC team.
Veterans First offered a great advocate experience. Good communication during the entire process and taking the stress and hassle out of arranging appointments.
I put off putting in my claims for a long time intimidated by the process doing it myself. I’m glad I made the decision to go with Veterans first. I have treatment plans for my conditions and a very generous payout thanks to the team.
The best firm to do PI claims specifically for defence members active or inactive.
Veterans First were extremely helpful in putting together my claim and dealt with DVA on my behalf. They kept me in the loop at all times throughout the whole process. Thanks to Fiona, Kim and the team at Veterans First. I highly recommend.
Great service, no fuss from a very professional team. I got all my DVA stuff sorted that I jad been putting off, with a great result.
Was recommend to me from friend, i found Very helpful and very experienced, i would recommend to others.
From the first phone call, they told me: "Personalised DVA claims. Done once. Done right." That stuck with me, and they backed it up the entire way through. They took something that could've been stressful and made it straightforward. And the result was nothing short of life changing. Highly recommended
Great service, great team. Provided good support throughout every step of the process.
VFC made the entire DVA process as simple and as stress free as you could ever want it. The consistent updates and explanation of what things mean took the uncertainty out of the process .They honestly hold clients interests as a priority.
Five stars still isn’t enough for Veterans First, so professional to deal with and made something so daunting and overwhelming a smooth and simple process. The outcome I got I don’t think I would’ve been able to get on my own.
I can’t recommend Veterans First Consulting highly enough. They submitted my claims to DVA and took care of organising all the required appointments. Their team was consistently supportive and made what could have been a stressful experience feel smooth and manageable.
My experience with Veterans First Consulting has been superb. Had I not made the initial call then I would still be suffering with medical issues. Their knowledge of and experience in dealing with DVA is second to none and without their assistance and guidance I would not be in the position that I am today.
I had the absolute pleasure of dealing with the team at Veteran’s First. They made the whole process a breeze with no stress at all. The team were all extremely helpful, friendly and professional. I’d highly recommend Veterans First to any Veteran thinking about going through with the DVA process.
The only reason I give Veterans First 5 stars is there isn't a higher option. They were incredible. They achieved an outcome I could not have gotten myself.Working with them was the best financial decision I have ever made. You don't need to deal with DVA directly. Well done team. From my family, thank you.
Leaving the ADF is very daunting, especially if it is due to medical matters. Veterans First consulting were there to support me from the very first phone call. I would have never been able to navigate through all the doctor’s appointments and discharge obligations without their help.
They walked me through the whole initial liability process and all conditions were accepted. During the permanent impairment stage, the Veterans First team were easy to talk to and I received maximum compensation. I was particularly impressed that when I asked to speak to the Director he called me within a few hours.
Couldn’t recommend them enough. Any veterans out there that need to put claims in without dealing with dva direct this is the place to go.
Veterans First Consulting were very helpful, supportive and professional making the process very smooth.
Veteran First provided outstanding service. The team was professional, friendly, and always willing to help. Communication was clear and timely, and I felt respected and supported throughout. I highly recommend them to any veteran looking for reliable and genuine support.
Very happy dealing with VFC. They took the dramas out of the DVA paperwork and booked all required medical appointments. Had my own gp out of his depth with DVA paperwork and when he left the practice I changed to VFC and was very happy with the communication and outcome.
These guys are life savers, couldn't have done it without them. Top tier service
The team made the whole process super simple and hassle free. I got a geat result and it was very much worth the fee.
Why Veterans Choose Us for Plantar Fasciitis Claims
Plantar fasciitis is assessed under the lower limb tables in GARP, and how your condition is documented affects how DVA assesses impairment. Many veterans lodge claims without understanding how factors like ankle mobility, gait changes and secondary conditions like flat feet or knee pain can affect how DVA evaluates their impairment. We will help document the full impact your condition has on your mobility and daily life.
Where medical evidence or functional impacts aren’t clearly documented, the full effects of the condition may not be reflected in the assessment. Our team has extensive experience working with veterans affected by plantar fasciitis, and we work with you to document how the condition affects your daily activities and identify any related conditions that may also need to be included in your claim.
Managing a DVA claim while dealing with chronic heel pain is the last thing you need. We handle everything, from gathering your medical evidence and connecting you with the right specialists through to lodging your claim and liaising with DVA on your behalf. You focus on your health; we focus on managing your DVA claim from start to finish.
Have other questions?
Contact us so we can help.
Yes. Plantar fasciitis is one of the 20 most commonly accepted conditions for DVA claims under MRCA and DRCA, and it is covered by DVA’s Provisional Access to Medical Treatment (PAMT) program. This means you may be able to access treatment for plantar fasciitis while your claim is being considered. Your claim still needs to meet the relevant Statement of Principles (SoP) criteria, and each case is assessed on its own evidence.
DVA uses Statements of Principles (SoPs) to assess whether your plantar fasciitis is connected to service. For plantar fasciitis, the SoPs recognise factors such as long-term running or jogging, repetitive weight-bearing exercise at moderate or higher intensity, prolonged weight-bearing on hard surfaces or wearing footwear with inadequate cushioning during weight-bearing exercise, provided these activities meet specific thresholds for duration and timing before the onset or worsening of your symptoms. Our guide on how to make a DVA claim walks through the evidence process in detail.
Plantar fasciitis is assessed under the lower limb function tables in GARP. The exact points depend on how significantly the condition affects your foot function, mobility and daily activities. If both feet are affected or you have related conditions like flat feet or knee problems, your overall assessment may differ. Read more in our DVA impairment points table guide.
Absolutely. Plantar fasciitis commonly occurs alongside other service-related conditions, particularly flat feet, osteoarthritis, knee injuries and lower back pain. An altered gait from heel pain often contributes to problems further up the body. We review your situation and help document any related service-connected conditions so they can be considered alongside your plantar fasciitis claim. Learn more about what you can claim from the DVA.
The full permanent impairment claims process under MRCA often takes around 18–24 months from initial liability through to your permanent impairment outcome, depending on the complexity of your conditions and DVA’s current workload. We prepare documentation carefully to reduce avoidable delays. Our DVA claims timeframe guide explains each stage.
Once your condition is accepted, DVA can fund clinically required treatment for plantar fasciitis through your White Card. This can include GP visits, specialist consultations and allied health services such as physiotherapy and podiatry, as well as prescribed aids and equipment like orthotics, where appropriate for your accepted condition. Plantar fasciitis is also one of the 20 conditions covered under the Provisional Access to Medical Treatment (PAMT) program, which means you may be able to access funded treatment while your claim is still being processed.
If your plantar fasciitis was previously accepted and has since worsened, you can apply for a reclassification of your permanent impairment. DVA requires an increase of at least five impairment points to qualify for reassessment of your permanent impairment level. Our DVA permanent impairment rates guide covers how reassessments work.
We don't charge any upfront fees for our initial consultation, and we clearly explain our fee structure before you decide to proceed. Our focus is on providing specialist DVA claims support, and all costs are discussed and agreed with you in advance.
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